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SMU RPA Series: Core Module - Getting Started with RPA

  • Analytics & Tech
  • Innovation & Business Improvement
Next Intake: 4 Aug 2025 (Mon)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of SMU RPA Series
Next course starts on
4 Aug 2025 (Mon) See Full Schedule
Fee
SGD2,725* (as low as SGD317.50 after maximum funding) Learn More
Duration

2.5 days

Level
Basic

Who Should Attend

Corporate professionals from back-office functions such as HR, Finance, IT, Procurement, etc.


PREREQUISITES

There are no prerequisites for this programme. Prior knowledge on any of the topics is not required. 

Overview

To embark on a RPA journey, you first have to know what can and should be automated.

Designed for professionals who are keen to take a closer look at the possibility and real-world applications of RPA, this module provides a conceptual overview and insights into the technical know-how to be brought in to support the human element in the transition to a robot-filled working environment.

The module is based on a blended learning approach consisting of the following parts

Part 1 – Online Learning (0.5 Day)
(a) Digital transformation and emerging technology
This section provides an introduction to global megatrends driving organisational transformation and an overview of emerging technologies causing digital disruption, e.g., Internet of Things (IoT), Data and Analytics, Cybersecurity, Blockchain, Robotics, and Artificial Intelligence.

(b) Introduction to RPA
This section provides participants with an overview of RPA. They will look at the benefits, challenges and risks of RPA, define key features and how RPA fits into the wider intelligent automation technologies. Participants will explore some of the current RPA tools and capabilities, look at a basic implementation plan for RPA, learn from success stories and best practices as well as some of the top issues in failed projects.

(c) Automation hotspots
This section provides specific use cases and examples of where RPA can be applied relevant to the specific course functional area or sector. Participants will walk through use cases and learn from where early adopters of RPA have been successful.

Part 2 – Face-to-Face Learning (2 Days)
(d) Build a bot
This immersive hands-on experience gives participants an opportunity to learn how to build a bot using selected RPA software and mirroring a common use case scenario. Participants will also learn common commands used in the development and where to go for support in development.

Learning Objectives

  • Learn practical examples of RPA within their specific back office functions or industry sector
  • Understand the implication of RPA to operations and the associated organisational people impacts
  • Learn how to harness the power of RPA, through an immersive hands-on bot building workshop

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$817.50

(After SSG Funding 70%)

$317.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$817.50

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$317.50

(After SSG Funding 70%
+ MCES Funding 20%)

$317.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$317.50

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,725

(No Funding)

$2,725

(No Funding)

$2,725

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Vanessa Liu
Senior Manager
EY Singapore
Vanessa Liu
Senior Manager
EY Singapore

Vanessa is a Senior Manager at EY Singapore. She is an AI and automation expert with over a 
decade of experience in enhancing data-driven experiences and leading digital transformations. 
She specialises in high-complexity transformation for MNCs with heavy legacy systems and 
data, advising leadership in data imperatives to transform the operations into truly data-driven 
organisations. Notably, Vanessa led a global transformation in shipping and logistics, impacting 
over 2000 users across 56 countries, and established a Center of Excellence (CoE) for 
AI/Automation, training a core team to become automation experts. Her work in data ingestion 
and user journey design for various clients has bridged the gap between technical and 
commercial teams

Ang Kwang Yew
Manager
EY Singapore
Ang Kwang Yew
Manager
EY Singapore

Kwang Yew is a Manager at EY Singapore. He has over 5 years of work experience where he has 
led RPA implementation projects. His strength lies in leveraging technology to streamline and 
digitalise business processes to enhance operational efficiency and user experience. His focus 
on change management and user experience has helped business users to easily transition to 
the new way of working. He also conducts RPA trainings for Public and Private sector clients

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