Facilitating Innovation and Leading Change

Programme Code: CRS-Q-0026703-LPM (Funding Validity Period: 6 Apr 2018 - 30 Sep 2020) | This module is part of Executive Certificate in Leadership and People Management


“Innovation is the lifeblood of any enterprise.” Through this module, you will find out what that means in practice and how to be an entrepreneur without changing jobs. Prime Minister Lee Hsien Loong warned against ‘navel gazing’ – the “Hello Kitty” campaign fiasco and the Singapore’s “fish ball stick” story both illustrate the need to adopt a wider and more ‘strategic thinking’ approach. You will learn how to create an environment that encourages risk taking and enterprising behaviours overcoming the “kiasu” and “kiasi” culture. You will also learn how to reduce defensiveness and evolve a learning organisation culture, adaptive in surviving in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world, as well as apply strategic, “zoom out” Systems Thinking to avoid the “domino effect” of unintended consequences. After weighing risks and rewards, you will see opportunities for innovation and change. You will have fun learning from others and working on practical real-life challenges.


Note: This module is formerly known as Taking Risk out of Risk - for a Change!.  It is recently renamed Facilitating Innovation and Leading Change after it has been aligned to the new 'Facilitate Innovation and Lead Managers to Manage Change' (LPM-CHG-501C-0) Skill Standard under the Leadership & People Management (LPM) Skills Framework. 

Please note that more emphasis will now be given to facilitating innovation and leading change, and the coverage on risk will be reduced, given what is stipulated in the Skill Standard. 


Next Course Starts On26 Aug 2019 (Mon) See Full Schedule
Fee SGD2728.50* (as low as SGD181.05* after maximum funding) Learn more

3 days


Singapore Management University

Programme Partner


SMU has partnered Mercer to jointly design and deliver the programme. The unique partnership offers participants the  powerful combination of the best in class research and industry practices that are globally oriented, with special relevancy to the Asian business environment.

Learning Objectives

By the end of this module, participants will be able to:

  • create an environment conducive to taking risks.
  • identify opportunities for change and innovation.
  • apply Systems Thinking to facilitate change and innovation.

Work towards a bigger goal

This module is part of:

Executive Certificate in Leadership and People Management

Learn more


  • Taking Calculated Risk
  • Identifying Opportunities for Innovation
  • Applying Systems Thinking
  • Managing Change by Successfully Executing Strategies
  • Creating a Learning Organisation

Who Should Attend

Middle to senior level executives who wish to:

  • enhance their leadership and people management skills and
  • extend their competencies to lead with purpose.


Participants should:

  • ideally be a Head of Department or senior business executive with more than 5 years of significant managerial responsibilities; or
  • business leaders who demonstrate exceptional leadership potential in their course of work; and
  • have direct reports.

Participants’ Profiles (Intake 1 to 6)


Aside from the seminar styled teaching method used in class, there will also be extensive use of experiential learning methods to put into practice the theories that have been learned. Normally, such learning activities will be done in groups.  Every time that you are required to do work in a group, you will be randomly assigned so that opportunities will be created for you to know your fellow classmates for the purposes of networking plus observing their participation and contribution in class.

There will be a variety of assessments for each module which include, but not limited to presentation, written assignment, class exercise, case studies analysis and individual written assessment.


For each module, participants have to meet a minimum attendance rate of 75% and are required to complete the assessments. Only upon passing of the assessments and successful completion of each module, will participants be issued a Certificate of Completion.

The Certificate of Completion incorporates the Statements of Attainment (SOAs) awarded under the Leadership and People Management Framework of the Singapore Workforce Skills Qualifications (WSQ) system.

In order to be awarded with the Executive Certificate in Leadership and People Management, participants are required to complete all 6 modules within a maximum duration of 3 years.

Learning Activities

Leveraging on SMU’s distinctive pedagogy for interactive, discussion driven and thought provoking seminar-style teaching, and Mercer’s experience in helping clients achieve lasting impact and measureable results in business performance in more than 125 countries, we aim to provide our participants with the ability to translate the learning and insights into practice at the workplace. A variety of teaching methods such as experiential learning, role plays, case discussions, presentations, exercises, assignments and oral questioning will be employed by the programme’s faculty in the training sessions. There will also be formal assessments for every module which serve to assess a participant’s understanding of the subject matter.

Fees and Funding

FULL FEE S$2,728.50* per person

For Singapore Citizens / Permanent Residents

Fee payable to SMU after 70% SSG FundingS$818.55* per person


Fee payable to SMU after 70% SSG Funding & 20% SkillsFuture Mid-Career Enhanced SubsidyS$308.55* per person
For Singapore Citizens aged 35 years & above (13 years & above for Persons with Disabilities) earning a monthly income of not more than SGD2,000Fee payable to SMU after 70% SSG Funding & 25% Workfare Training Support SchemeS$181.05* per person
For SMEs* sponsoring their employees who are Singapore Citizens / Permanent ResidentsFee payable to SMU after 70% SSG Funding & 20% Enhanced Training Support for SMEs (Please refer to below for ETSS criteria)S$308.55* per person

*(incl. 7% GST)

Fees include:

  • tuition
  • course materials
  • instructor's fee
  • 2 tea break refreshments per day (excl. lunch) during the module
  • 1 assessment per person for each module.

Re-assessment fee at SGD481.50 (incl. 7% GST) per attempt, up to a maximum of 2 re-assessments per person for each module. Please note that re-assessment fee is not supported by the SSG Funding.

The first re-assessment has to be taken within 2 weeks after the notification of result. The first re-assessment will be held on a weekday specified by SMU Academy and conducted from 6.30pm to 8.30pm.

SkillsFuture Credit

Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to SGD500) to defray part of the course fee. With effect from 19 May 2017, SkillsFuture Credit claim will only be paid directly to the training provider from SkillsFuture Singapore.  Claim should be submitted via the Training Exchange (click here) and SMU Academy has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice.  Please click here for the SkillsFuture Credit Booklet / User Guide on how to claim for SkillsFuture Credit.

Absentee Payroll

Companies who sponsor their employees for the programme are eligible to apply for absentee payroll via the SkillsConnect system.  For more information, please visit SkillsConnect.

Enhanced Training Support for SMEs

SMEs must meet all of the following criteria:

  • Organisation must be registered or incorporated in Singapore
  • At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
Union Training Assistance Programme (UTAP)

All NTUC union members and self-funding are eligible for UTAP funding (up to SGD250 per annum).  Please click here for more information on UTAP and application. 


Start Date(s)
Intake Information
INTAKE 728 – 30 Jan 2019Fully Subscribed
INTAKE 826 – 28 Aug 20192 Seats Left
INTAKE 905 – 07 Feb 2020Open for Registration

Class Timing: Starts 9.00am & ends between 5.30pm to 6.00pm daily

Speaker/Trainer Bio

Director, Terrific Mentors International
Affiliated Faculty, SMU Academy

Eliza brings with her a wealth of Transformational Leadership experience in both private and the public sector. As internal consultant to Esso Singapore, Exxon Chemicals and Esso Eastern Inc., she enabled teams to resolve conflicts and align performances to ensure seamless and synergistic operations. In Singapore Press Holdings, she established a competency based Performance Management, Talent Development and Succession Planning system.  Eliza has been training for DELL regularly in their Hi-Potential Managers Programme which she touches on topics such as transformational leadership and change management in a globalised world.
Eliza is on the Barclays Global Faculty and clients in the financial industry include Standard Chartered Bank, HSBC, UOB, BNP Paribas Malaysia, OCBC, Deutsche Bank, Chase Manhattan Bank, American Express, RBS, Allianz Asia Pacific, the Singapore Institute of Directors and Khazanah where she coached C Suite, senior management and high potentials.  Eliza is also a member of the BP Global Faculty and has conducted training for DELL, Diageo, Tesco, Philips, Hyatt Regency Asia Pacific, Westin Hotels, Eka Chemicals, Deutsche Post DHL, SingHealth etc.

Additional Details

WSQ Accreditation

This module incorporates the Statement of Attainment (SOA) awarded under the Singapore Workforce Skills Qualifications (WSQ) system for the following Leadership & People Management (LPM) Skill Standard:

  • Facilitate Innovation and Lead Managers to Manage Change (LPM-CHG-501C-0)

WSQ Course Reference No.: CRS-Q-0026703-LPM

Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

  1. Highest qualification certificate (scanned copy); and
  2. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
  3. Complete organisational chart showing the registrant's position;
  4. Any other supporting documents e.g. company's recommendation letter

Waiting List

From time to time, seats in current or upcoming intakes may be opened up. Please email cps@smu.edu.sg your (i) full name, (ii) job designation, (iii) company name, (iv) contact no. and (v) intake (all modules) / selected module(s) & class dates, as well as all the following documents, to be registered on our waiting list.

  1. Qualification certificate(s) (scanned copy); and
  2. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
  3. Complete organisational chart showing the registrant's position


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