Making Innovation Work For Organisations (Credit Bearing)

This module is part of Graduate Certificate in Innovation


Make innovation work for your organisation! Learn the key organisational requirements of effective innovation management such as innovation leadership, customer-centric innovation, and the organisation of effective innovation processes and structures. Working with relevant concepts and case studies, you will have the opportunity to appreciate a leader's role and required competencies in making innovation work.


Run 2: 28-30 June 2018 [FULLY SUBSCRIBED] 
Run 3: 6-8 September 2018 [NOW OPEN FOR REGISTRATION!]


You will likewise evaluate the importance of strategic customer intimacy frameworks, and recognise the organisational and structural requirements for creating and capturing value through innovation efforts.

Offered by the same faculty teaching in SMU's Master of Science in Innovation, this course aims to expose participants to key concepts in innovation that can be readily translated into practical business cases for themselves and the organizations that they work in. 

Next Course Starts On06 Sep 2018 (Thu) See Full Schedule
Fee SGD1712.00* (as low as SGD193.60* after maximum funding) Learn more

2 weekday evenings (7pm to 10pm) and a Saturday (9am to 6pm)


Work towards a bigger goal

This module is part of:

Graduate Certificate in Innovation

Learn more



By the end of this course, participants will be able to:

  • Know the importance of innovation leadership and strategic customer intimacy in making innovation work.

  • Recognise organizational barriers that can get in the way of innovation and know what it takes in terms of 'organizing for innovation' to create an innovative organization

  • Appreciate the importance of establishing appropriate processes so that innovation can work.

Who Should Attend

  • Leaders of innovative teams, or teams that wish to be innovative in organizations
  • Professionals from startups, Fortune 500 companies, non-profits and the public sector
  • Marketing, sales, finance, and project management teams
  • Engineers and project team leads who want to be more creative
  • Entrepreneurs and aspiring entrepreneurs



An assessment will be conducted at the end of the course.


Upon meeting the minimum attendance requirement and passing the assessment, participants will receive an Electronic Transcript Letter.

Upon completion of the other 5 relevant modules, participants will receive the Graduate Certificate Of Innovation.

**Terms & Conditions Apply**

Learning Activities

Instructional Methods and Learning Activities

Lectures, Discussions, Case Studies

Fees and Funding


Full Fee: S$1,712 per pax (including GST)

SkillsFuture Singapore (SSG) Funding for Individuals:

  • S$513.60 (including GST) for Singapore Citizens and Singapore Permanent Residents
  • S$193.60 (including GST) for Singapore Citizens aged 40 years and above


SkillsFuture Series 
Course fee grant at 70% of course fees (excluding GST) for participants who are successfully enrolled by SMU into approved courses under the Programme. Participants must be Singapore Citizens or Singapore Permanent Residents.

SkillsFuture Mid-Career Enhanced Subsidy ("MCES")
Up to 90% of course fees for Singapore Citizens aged 40 years and above

Enhanced Training Support for SMEs ("ETSS")
Up to 90% of course fees; and 80% of basic hourly salary capped at $7.50/hr for local employees of SMEs

SkillsFuture Credit
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to S$500) to defray part of the course fee. Please click User Guide on how to submit your claim. SkillsFuture Credit claims may be submitted by logging in via


SkillsFuture Course Code*: CRS-N-0045098


SkillsFuture Course Name*: Introduction to the Organizational aspects of making innovation work.


* Important Note: Participants claiming SkillsFuture credits should locate the course in Training Exchange using the Course Code / Name 


Start Date(s)
Intake Information

Run 1: 19 Apr 2018(Thu), [Completed]

            20 Apr 2018(Fri),

            21 Apr 2018(Sat)

Run 2: 28 Jun 2018(Thu),[Completed]

            29 Jun 2018(Fri),

            30 Jun 2018(Sat)

Run 3: 6 Sep 2018(Thu),

            7 Sep 2018(Fri),

            8 Sep 2018(Sat)


Run 4: 1 Nov 2018(Thu),

            2 Nov 2018(Fri),

            3 Nov 2018(Sat)

Note : This module is conducted over 2 weekday evenings (7pm to 10pm) and a Saturday (9am to 6pm).

Speaker/Trainer Bio

Dr. Thomas Menkhoff

Professor, Organisation Behaviour and Human Resources (Eductation),

Lee Kong Chian School of Business


Dr. Thomas Menkhoff serves as Academic Director of SMU’s Master of Science in Innovation Programme. He is an award-winning educator (and frequent contributor of the Business Times) and has published numerous articles in scholarly journals and several books on socio-cultural dimensions of managing knowledge transfer, innovation and change in multi-cultural contexts and Asian entrepreneurship. Two of his recent publications include “2010 Governing and Managing Knowledge in Asia”, “Series on Innovation and Knowledge Management” and “2014 Catalyst for Change – Chinese Business in Asia”.


Dr. Thomas Menkhoff has served, amongst others as consultant to German Agency of Technical Cooperation (GTZ), the Government of Singapore, the Commonwealth Secretariat, Arthur D Little, Asian Productivity Organization (APO), the World Bank, the Asian Development Bank (ADB), the Government of Malaysia and various corporation such as SembCorp Marine or Singapore Power.

Mr. Kan Siew Ning

Adjunct Lecturer

Lee Kong Chian School of Business

Mr. Kan Siew Ning worked for the Singapore Government from 1985 to 2011. In 2011, he was a Director of Police Technology Department, managing 250 people and almost 100 IT and engineering projects. He had also ran a government-owned venture capital firm, Cap Vista Pte. Ltd., and was the president of the Information and Management Society.

Mr. Kan has been teaching university courses since 2001, and has taught in SMU, NTU and NUS. The topics include knowledge management, smart cities, drones and robotics, leadership and team building, human capital management, and public sector IT system. He received several teachings award and adjunct teaching in SMU. He has also taught short overseas courses at the University of Mauritius and Hong Kong Civil Service Bureau. One of his recently edited publications is: ”Living in Smart Cities: Innovation and Sustainability” (with Thomas Menkhoff, Hans-Dieter Evers and Chay Yue Wah), World Scientific Publishing 2017 forthcoming.

Additional Details


  • Good Bachelor's Degree
  • Diploma Holders with at least 3 years of working experience


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