ACI-SMU Executive Certificate in Financial Markets Operations (IBF Level 1)

Acquire functional knowledge of technology & operations (T&O) to support trade cycles for financial markets transactions, service customers and improve operations.

Technology and Operations (T&O) lies at the heart of every bank’s ecosystem. A robust and efficient process is critical to ensure systems can support trade life cycles, customer accounts, product development and business enhancements.

Singapore’s move towards a Smart Financial Centre demands a new breed of professionals for a rapidly evolving financial services sector. The ACI-SMU Executive Certificate in Financial Markets Operations (IBF Level 1) programme provides the foundational building blocks for aspiring professionals to harness new capabilities, to bring about more effective systems and work processes, to provide better services and solutions for clients.

The programme is designed for T&O professionals seeking to advance their careers and for new entrants aspiring to embark on T&O careers in the wholesale treasury markets.


Programme Code


Programme Objectives

  • Demonstrate understanding of the financial services industry

  • Know the key features and applications of core banking products and services

  • Learn about governance principles, risk management concepts related to banking T&O

  • Gain an overview of the regulatory and compliance framework for banking T&O

  • Learn the core concepts of technology and operations performance management

  • Understand basic principles of finance and accounting

  • Acquire a working knowledge of accounting entries for booking of transactions

  • Know the key financial management concepts

  • Apply financial and operational controls to manage risks

  • Gain an overview of the organizational structure and function of investment banking

  • Understand the roles and responsibilities of Operations in client servicing delivery

  • &

    Learn the transaction processing flow, documentation and controls for cash products and derivatives

Who Should Attend

  • New hires in treasury operations such as settlement officers and business analysts

  • Middle Office Staff such as product controllers, risk managers, auditors and compliance offices

  • IT professionals involved in the design, implementation, maintenance and enhancement of financial markets operation systems

  • Aspiring individuals who are keen to pursue a financial markets T&O careers


Financial Services Industry Overview

  • Functions, products and services of key participants

  • Competitive landscape and interrelationship across market segments

  • Emerging industry trends and impact on competitive landscape


T&O Risk Management & Regulatory Overview

  • Basic principles of governance for financial institutions

  • Enterprise risk management concepts relevant to T&O

  • Tools for controls and risk mitigation

  • Regulatory overview for T&O


Core Technology Concepts in Banking T&Op

  • Organizational structure for banking T&O

  • Core concepts of technology

  • Framework for project and quality management of product and system development life cycle

  • Key concepts of data and system management

  • Performance measures and management


Principles of Finance & Accounting

  • Basic concepts of accounting

  • Purpose and content of key financial statements

  • Financial management and accounting concepts relevant to financial institutions

  • Types of funding arrangements for financial institutions


Transaction flow and booking cycle

  • Accounting entries for financial transactions

  • Operational controls for proper record keeping  and financial reporting

  • Triggers for escalation and exception management


Financial Markets Deal Processing & Settlement

  • Organizational structure of investment banks

  • Functions and responsibilities of operations

  • Role of operations in client servicing

  • Deal processing cycle


Transaction Processing – Cash & Securities Products

  • Characteristics of cash settlement products

  • Transaction processing and settlement flow for cash products

  • Processing of corporate actions

  • Critical controls in processing cash transactions


Transaction Processing – Derivatives

  • Differentiate exchange-traded derivatives (ETD) and over-the-counter (OTC) derivatives 

  • Transaction processing flow for ETD and OTC derivatives

  • Documentation requirements for OTC transactions

  • Critical controls in processing derivative transactions

  • Reporting requirements for OTC derivatives

Assessment & Certification

Participants will take a written assessment at the end of the course. Successful participants will be awarded the ACI-SMU Executive Certificate in Financial Markets Operations (IBF Level 1), and be conferred the IBF Qualified (IBFQ) certification status.  


A financial practitioner with IBFQ certification is equipped with broad-based capabilities and foundational competencies to undertake new roles.


Find out more about IBF Certification and its benefits at:

Type of Course



Finance, Financial IT and Risk Management

Fees & Funding

SGD $3,750 (excl. GST)
SGD $1,125 (net of 70% IBF-STS funding, excl. GST) 

IBF-STS Funding
IBF-STS Funding of 70% is available to eligible institutions and qualified individuals subject to a cap of S$7,000 per participant per programme. Singapore Citizens aged 40 years old and above are eligible for 90% co-funding of direct training costs, subject to the existing grant caps. For terms and conditions, please click here:


SkillsFuture Credit
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to S$500) to defray part of the course fee. Please click User Guide on how to submit your claim. SkillsFuture Credit claims may be submitted by logging in via

Union Training Assistance Program (UTAP)
NTUC members are eligible for UTAP funding at 50% of the unfunded course fee capped at $250 every year. For application, terms and conditions, please click here.


The programme is designed for T&O professionals seeking to advance their careers and for new entrants aspiring to embark on T&O careers in the wholesale treasury markets.

Course Dates


Programme Policies

Please click here for the programme policies, terms and conditions. 

Trainer’s Biography

Justina Koh has over 20 years’ experience with several international banks, where she was responsible for financial and operational control, and project management. Justina provides consulting and advisory services for banks, and has been engaged in financial training for the past 10 years. She is the principal developer for FTI’s IBF-accredited programmes for Financial Markets: Deal Processing & Settlement and Product Control.


Seah Kin Lee has over 20 years’ experience in IT infrastructure, applications and processes for corporates and financial institutions. He is the founder and principal consultant of an IT consulting company, specialising in design, development and implementation of IT projects for financial institutions such as Temasek Holdings, Maybank, Deutsche, RBS, Societe Generale.


Teoh Teng Ee has over 14 years’ experience in financial markets operations, covering diverse products such as interest rates, equity, FX and derivatives. He was previously head of Asia Pacific Clearing and Cash Management for an international bank.