*SMU Certificate in Enterprise Essentials (IBF Level 1)

Emergence of non-bank service providers is disrupting the business models of incumbent banks. Banks have responded by embarking on initiatives to digitize the banking infrastructure, distribution channels and services.

To be future ready, professionals in Technology & Operations (T&O) need to be multi-disciplinary and possess the ability to combine strong domain knowledge in products, processes and business development, with the functional skills in technology.

Benchmarked to industry best practices under the Institute of Banking and Finance (IBF) Standards for T&O, the SMU Certificate in Enterprise Essentials (IBF Level 1) programme provides the foundational building blocks in the domain knowledge in banking, enterprise and application architecture. 


Programme CodeSMU Certificate in Enterprise Essentials (IBF Level 1): P160527ANO

Programme Objectives

  • Gain an overview of financial services industry & emerging trends

  • Learn the banking ecosystem, market segments, players, functions, products & services

  • Understand enterprise & technology architecture in banking

  • Know FI’s typical IT application & infrastructure architecture

  • Understand basic concepts of accounting

  • Learn the key financial management concepts relevant to FIs

Who Should Attend

  • New hires, entry level professionals in financial services with less than 3 years of experience in T&O

  • Professionals who work for service providers that support IT projects and services


Overview of Financial Services Industry

  • Functions, roles & responsibilities of key participants

  • Market segments, products & services

  • Competitive landscape & emerging trends


Principles of Finance & Accounting

  • Basic concepts of accounting

  • Key financial statements

  • Key financial management concepts

  • Financial & management accounting

  • Funding sources for financial institutions


Enterprise & Technology Architecture

  • Need & benefits of enterprise architecture

  • Framework for enterprise architecture

  • Management & measurement of enterprise architecture


IT Architecture in Financial Institutions (Fis)

  • Overview of front/middle/back layers

  • Reference architecture for FS(MIRA-B)

  • Universal banking process framework

  • Transaction enablers – data, application & infrastructure services

  • End-to-end IT architecture

Assessment & Certification

Participants who complete and pass the assessment will receive the SMU Certificate in Enterprise Essentials (IBF Level 1). This programme is one of five accredited modules that stacks up to the SMU Professional Certificate in Technology and Operations (IBF Level 1) and the “IBF Qualified” certification by the Institute of Banking & Finance.

Type of Course



Finance, Financial IT and Risk Management

Fees & Funding

SGD $1,500 (excl. GST)

Net fee payable upfront for eligible self-sponsored applicants:

Singaporeans and PRs
S$450 (excl. GST)

Singaporeans aged 40 years and above
S$150 (excl. GST)

Terms & conditions apply

IBF-STS Funding
IBF-STS Funding of 70% is available to eligible institutions and qualified individuals subject to a cap of S$7,000 per participant per programme. Singapore Citizens aged 40 years old and above are eligible for 90% co-funding of direct training costs, subject to the existing grant caps. For terms and conditions, please click here: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx


SkillsFuture Credit
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to S$500) to defray part of the course fee. Please click User Guide on how to submit your claim. SkillsFuture Credit claims may be submitted by logging in via MySkillsFuture.sg.


Union Training Assistance Program (UTAP)
NTUC members are eligible for UTAP funding at 50% of the unfunded course fee capped at $250 every year. For application, terms and conditions, please click here.


The programme is designed for T&O professionals seeking to advance their careers and for new entrants aspiring to embark on T&O careers in the wholesale treasury markets.

Course Dates

11 & 12 Apr 2018
Weekday 09:00 - 17:00

Contact Us

For enquiries, please contact Chiew Yee at 6828 0971, Jaclyn at 6828 0254 or email fti@smu.edu.sg

Programme Policies

Please click here for the programme policies, terms and conditions.

Trainer's Biography

Andy Wang has over 16 years’ experience in IT architecture and development. He is currently SVP IT Steering Group (ISG) of SMBC, heading multiple teams that include technology governance, enterprise architecture and technology innovation. Prior to joining SMBC, Andy was with OCBC and Barclays Capital, where he was involved with optimizing technology architecture, IT strategic planning, implementing technology governance framework. He also spent over 7 years at NCS as Application Architect, where he provided application architectural advice to project teams on clients’ systems and product capabilities. With his experience, Andy is able to define the organization's target vision and establish concrete plans to implement it.


Amelia Ching is a financial IT veteran with over 25 years’ experience. Previously the Head of Risk and Control for Citibank’s Treasury and Trade Solutions Group, her role included IT service management, application production, IT outsourcing management, global internet application Operational Readiness Management and the setup of Global and Regional Application command centre. Amelia has been instrumental in the design and delivery of SMU Academy’s technology related programs, facilitating and delivering both public and custom trainings and consultancy for the academy. 


Justina Koh has more than 20 years experience in banking and finance, with deep knowledge of treasury functions, including financial accounting, product control and operational risk control. She held senior positions in several international banks where she was responsible for financial and operational control and project management.  Justina provides consulting and advisory services for banks, and has been engaged in financial training for the past 10 years.  She is the principal developer of FTI’s IBF-accredited training and assessment programs for Financial Markets: Deal Processing & Settlement and Product Control.