*SMU Certificate in IT Design, Development and Testing (IBF Level 1)

Emergence of non-bank service providers is disrupting the business models of incumbent banks. Banks have responded by embarking on initiatives to digitize the banking infrastructure, distribution channels and services.

To be future ready, professionals in Technology & Operations (T&O) need to be multi-disciplinary and possess the ability to combine strong domain knowledge in products, processes and business development, with the functional skills in technology.

Benchmarked to industry best practices under the Institute of Banking and Finance (IBF) Standards for T&O, the SMU Certificate in IT Design, Development and Testing (IBF Level 1) provides the concepts and principles of life cycle management of systems, software testing and system integration, database and storage management. 


Programme CodeSMU Certificate in IT Design, Development and Testing (IBF Level 1): 160527RQE

Programme Objectives

  • Acquire core concepts and skills around product and system development life cycle, IT testing, data management and systems and process performance management

  • Learn software development methodologies, approaches and tools used to develop and integrate software or applications with database

  • Apply key concepts and principles to administer and maintain database and storage components

Who Should Attend

  • New hires, entry level professionals in financial services with less than 3 years of experience in T&O

  • Professionals who work for service providers that support IT projects and services


Core Concepts of Technology & Operations

  • System/software development life cycle

  • SDCL models and approaches

  • Software quality assurance & testing

  • Data management principles & concepts

  • Performance measurement framework


Fundamentals of IT Application and Design

  • Roles & types of operating systems

  • Programing languages, structure & components
    - Coding, scripting, procedural, web-based

  • Stages of IT applications development

  • Database structures & key considerations

  • Basic concepts of data manipulation

  • Key controls to main database integrity

  • Middleware, Rendezvous operating environment & Websphere components


Designing Enterprise Applications

  • Key phases of a business driven development

  • Software development lifecycle, testing & applications testing 

  • Programing & software design principles

  • Development support tools

  • Application integration document management


Database Storage & Management

  • Key concepts & principles for efficient administration

  • Database governance and security policies

  • Common database issues & problems

  • Relevant tools to execute diagnostic tests

  • Storage technologies & architect

  • Data redundancy & replication

Assessment & Certification

Participants who complete and pass the assessment will receive the SMU Certificate in IT Design, Development & Testing (IBF Level 1). This programme is one of five accredited modules that stacks up to the SMU Professional Certificate in Technology and Operations (IBF Level 1) and the “IBF Qualified” certification by the Institute of Banking & Finance.

Type of Course



Finance, Financial IT and Risk Management


SGD $1,500 (excl. GST)

Net fee payable upfront for eligible self-sponsored applicants:

Singaporeans and PRs
S$450 (excl. GST)

Singaporeans aged 40 years and above
S$150 (excl. GST)

Terms & conditions apply

IBF-STS Funding
IBF-STS Funding of 70% is available to eligible institutions and qualified individuals subject to a cap of S$7,000 per participant per programme. Singapore Citizens aged 40 years old and above are eligible for 90% co-funding of direct training costs, subject to the existing grant caps. For terms and conditions, please click here: https://www.ibf.org.sg/programmes/Pages/IBF-STS.aspx


SkillsFuture Credit
Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to S$500) to defray part of the course fee. Please click User Guide on how to submit your claim. SkillsFuture Credit claims may be submitted by logging in via MySkillsFuture.sg.


Union Training Assistance Program (UTAP)
NTUC members are eligible for UTAP funding at 50% of the unfunded course fee capped at $250 every year. For application, terms and conditions, please click here.


The programme is designed for T&O professionals seeking to advance their careers and for new entrants aspiring to embark on T&O careers in the wholesale treasury markets.

Course Dates

10 & 11 May 2018
Weekday 09:00 - 17:00

Contact Us

For enquiries, please contact Chiew Yee at 6828 0971, Jaclyn at 6828 0254 or email fti@smu.edu.sg

Programme Policies

Please click here for the programme policies, terms and conditions.

Trainer's Biography

Amelia Ching is a financial IT veteran with over 25 years’ experience. Previously the Head of Risk and Control for Citibank’s Treasury and Trade Solutions Group, her role included IT service management, application production, IT outsourcing management, global internet application Operational Readiness Management and the setup of Global and Regional Application command centre. Amelia has been instrumental in the design and delivery of SMU Academy’s technology related programs, facilitating and delivering both public and custom trainings and consultancy for the academy.


Wong Tew Kiat has over 25 years’ experience in Business Continuity Management, IT Disaster Recovery and Data Centre Management.  Currently the Managing Director of Organisation Resilience Management Pte Ltd, he has helped both public and private sectors in the implementation of BCM systems, ISO Certifications, and consultancy services in BCM, data centre, emergency, pandemic preparedness and resiliency related matters. Tew Kiat was previously with SCS, NCS and Singtel, as Service Delivery Director, managing the disaster recovery and business continuity services for over 60 financial institutions and government agencies. Tew Kiat is an active speaker and trainer for several conferences and workshops in Singapore, China and Taiwan.