SMU RPA Series: Tech Lab 3 - Process Optimisation and Change Management
- Analytics & Tech
- Innovation & Business Improvement
16 hours
Who Should Attend
Corporate professionals from back-office functions such as HR, Finance, IT, Procurement, etc.
Overview
As great as the opportunities are for RPA, practical application of the technology in banking, insurance, health care and manufacturing suggests that most companies do not do a great job of socialising RPA adequately among constituencies before launching their RPA initiatives. Before embarking on the RPA journey, leaders should assess the business landscape and the interests of key stakeholders, their current and desired states of operation, their existing talent pool and other resources and senior executive willingness to truly sponsor the combination of human and virtual labour.
This Tech Lab is an add-on to the Core Module to help companies/ organisations with their project initiatives specific to RPA implementations.
Under the guidance of seasoned industry practitioners and experienced digital leaders from EY, this Tech Lab helps a business or organisation embark on RPA implementation within their company/ organisation by helping to build data-driven business decision-making practice and plan a cohesive digital transformation.
Learning Objectives
At the end of the 16 hours' worth of hands-on project with facilitated guidance, advisory and learning, participants will be able to:
- Build confidence in the processes to be automated that the end state will drive optimal efficiency
- Identify potential roadblocks and challenges caused by sub-optimal processes before commencing development
- Identify ways to integrate change management into automation projects
- Get external points of view and ideas on how to increase adoption of RPA use cases
- Gain insight into who you need to engage and ways to engage
- Identify ways to support people through periods of change and manage automation anxiety
Assessment
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SSG Funding 70%) |
$254 (After SSG Funding 70% |
$654 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
|
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
To be arranged separately
Please drop us an email at tis [at] smu.edu.sg if you would like to register for this programme.
You might also be interested in
