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Driving Human- Centred AI Adoption: From Learning to Industry Impact

 

Alumni Spotlight

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Geraldine Gan
Industry Practice Master of Digital Economy (IPMDE) Alumna | Senior Procurement and Sourcing Leader, Baker Hughes


 

Beyond Digital Transformation: Leading with Purpose


Reflecting on her IPMDE experience, Geraldine shared:

The IPMDE journey has challenged me to think beyond digital transformation and focus on leading with purpose.

 

Bringing Perspectives into Industry Conversations


Building on perspectives gained through her IPMDE journey, Geraldine brought these insights into an industry conversation at the ProcureCon Asia Summit 2026. She joined Frederik Schleier and Ben Callaway, with Tracey Yeh as moderator, for a panel discussion on turning AI from a buzzword into a working tool that creates tangible procurement results.

When asked to speak about the human-in-the-loop dimension of AI adoption, Geraldine emphasised:

AI creates the greatest value when it complements human expertise rather than replaces it.

 

She also shared her views on how AI should augment human judgement rather than replace it, highlighting the importance of context, commercial judgement and accountability. She spoke about the importance of AI literacy and enabling people to work alongside AI with confidence.

 

Learning Beyond the Classroom


Geraldine also reflected on her experience with the IPMDE and expressed her appreciation for the programme:

A heartfelt thank you to SMU Academy for curating such a rigorous and relevant programme that goes beyond textbooks. The curriculum, faculty, and collaborative learning environment created the perfect conditions for us to grow intellectually, professionally, and personally — and to build connections that will last well beyond the classroom.

 

Learn more about IPMDE.

 

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