The overall objective of this certificate programme is to equip participants with a strategic framework of crisis management through the life cycle of managing a crisis from prevention, identification, management to recovery. A systematic and practical approach is adopted with real-life crisis case studies, scenario planning and organisational, team and individual capabilities that would be required at each step of the crisis life-cycle.

The constant flow of new data accumulating at unprecedented rates presents new challenges for organisations. Increasingly, the use of analytics to turn data into new business insights to make better decisions, improve policy making and enhance day-to-day performance has become increasingly strategic for these organisations.

Organisations that want to compete in the 21st century need to continue to embrace data analytics for their operations and equip their teams with individuals who have the requisite skills to help translate data into actionable intelligence.