Singapore Management University (SMU) Singapore Management University (SMU) Singapore Management University (SMU) Celebrating Meaning Impact: 25 Years and Beyond
SMU Academy

Main navigation

  • Home
  • About Us
    Overview Why Choose Us
  • Courses & Programmes
    Course Finder Short Courses Full Certificates Industry Practice Master of Digital Economy Industry Graduate Diplomas (IGD)s Internationalisation Series SkillsFuture Career Transition Programme (SCTP) SkillsFuture Level-Up Programme
  • Learning & Development for Companies
  • Resources
    Events Insights News Videos & Webinars
  • FAQs
    FAQs Course Information SkillsFuture Credit
  • Contact Us
    Enquire Now Getting to SMU
  • OpenCerts Verifier

Advanced Certificate in Agile Business Practices and Management Module 4: Agile Coaching (ICP-ACC)

  • Innovation & Business Improvement
  • Leadership & Management
Next Intake: 5 Jan 2026 (Mon)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of Advanced Certificate in Agile Business Practices and Management
Next course starts on
5 Jan 2026 (Mon) See Full Schedule
Fee
SGD3,270* (as low as SGD381 after maximum funding) Learn More
Duration

3 days

Level
Basic

Who Should Attend

Participants should have at least 2 years of working experience with interest in agile business practices and management.

Overview

An effective leader is also a competent coach.  By applying professional and agile coaching techniques, the leader can bring about consistent and incremental learning, discovery, ownership and accountability in every member of the team, thereby realizing the growth of the individual, team and organisation. 

This 3-day module aims to equip the learners with the tools, skills, and techniques needed to coach agile teams.

Learning Objectives

At the end of the 3-day module, participants will be able to:

  • Integrate the agile values and mindset into the role and responsibility of the leader as a coach;
  • Understand, analyse and apply the professional coaching competencies such as active listening, feedback giving, asking powerful questions, change management and others;
  • Leverage on coaching tools to effectively move from individual to team coaching and build effective agile teams by establishing trust and accountability;
  • Mentor agile role transitions;
  • Attain the ICAgile Certified Professional in Agile Coaching (ICP-ACC) certification upon passing the required assessment(s).

Topic/Structure

• The Agile Coaching Mindset

• Foundational Professional Coaching Skills

• The Coaching Conversation – Coaching for Action

• Giving and Receiving Feedback

• Key Mentoring Skills

• Mentoring Agile Role Transitions

• Key Teaching Skills

• Agile Mindset Shifts and Frameworks

• Foundational Team Coaching

• Facilitating Trust and Accountability in a Team

• Coaching Alliances and Contracts

Assessment

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

In order to be awarded with Advanced Certificate in Agile Business Practices and Management, participants are required to complete all 5 modules within 2 years.

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$981

(After SSG Funding 70%)

$381

(After SSG Funding 70%
+ ETSS Funding 20%)

$981

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$381

(After SSG Funding 70%
+ MCES Funding 20%)

$381

(After SSG Funding 70%
+ ETSS Funding 20%)

$381

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$3,270

(No Funding)

$3,270

(No Funding)

$3,270

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Loading...

Loading schedule information...

Trainers

Ho Choy Kiew
Trainer, Coach
Ho Choy Kiew
Trainer, Coach

Cheong Choy Kiew is an ICF credentialed Certified Coach (PCC & ACTC) and an EMCC Accredited Coach Mentor/Supervisor. She brings over 30 years of senior leadership experience across Asia Pacific, Europe, and South Africa, primarily in the pharmaceutical industry. Choy Kiew has a rich and diverse professional background, having lived and worked in Singapore, Japan for two years, and China for nearly seven years. 

Known for driving strategic initiatives in regulated environments, Choy Kiew has a strong track record of developing high-performing individuals and teams. Choy Kiew has published 2 books — the first book “Into The Wild, Creating a Coaching Culture at the Workplace” and the second book “Nyonya Puteh” in honor of her family’s rich heritage.

Additional Details

Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

  1. Highest qualification certificate (scanned copy),
  2. Updated Curriculum Vitae,
  3. Any other supporting documents e.g. company's recommendation letter

​

​Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes.

You might also be interested in

Advanced Certificate in Future Workforce Architecture
Advanced Certificate in Future Workforce Architecture
18 Aug 2025
Advanced Certificate in Organisation Development
Advanced Certificate in Organisation Development
21 Aug 2025
Professional Certificate in Business Coaching
Professional Certificate in Business Coaching
22 Sep 2025
  • Overview
  • Topic/Structure
  • Assessment
  • Calculate Programme Fee
  • Fee Table
  • Intake Information
  • Trainers
Enquire
Apply Now
Chatbot
Hey, chat with me!

SMU Academy Chatbot

Directions & Carpark

  • Maps & Directions
  • Carpark Information

Courses

  • Course Finder
  • Short Courses
  • Full Certificates
  • Industry Practice Master of Digital Economy (IPMDE)
  • Industry Graduate Diplomas (IGD)s
  • Internationalisation Series
  • SkillsFuture Career Transition Programme (SCTP)

Explore

  • Why Choose Us
  • Frequently Asked Questions
  • Course Policies
  • Code of Conduct

Get in Touch

  • Contact Us

Follow Us On

  • Facebook
  • LinkedIn
  • Instagram
  • Terms of Use
  • Website Feedback
  • Report Whistleblowing
  • Personal Data Protection
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • YouTube
  • SoundCloud
  • TikTok
© 2025 Singapore Management University. All Rights Reserved.