Advanced Certificate in Healthcare Management and Leadership Module 1: The Healthcare Operating Environment
- Healthcare
3 days per module
Who Should Attend
Managers and executives involved in or keen on career transitions into healthcare management, administration and operations.
Pre-requisites
Participants should have:
- Minimally a diploma/ degree
*Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.
Overview
The Healthcare Operating Environment Module aims to provide participants with a useful window into the world of healthcare at the local and regional level. Participants will engage with industry practitioners throughout the program whilst being grounded in useful frameworks to place into context the practice insights. The blended approach of academia and practice experiences will allow participants to develop their own perspectives and for mid-career professionals, understand how to apply their past experiences into healthcare to hit the ground running.
Learning Objectives
At the end of the 3-day module, participants will be able to:
• Gain insights into Singapore’s healthcare systems, the players/ stakeholders involved, as well as how healthcare is funded and regulated in Singapore
• Make sense of the different disciplines and specialisations of healthcare and how the different organisational structure in public and private institutions impacts healthcare delivery
• Analyse and compare the strategies of local and regional healthcare institutions and explore business opportunities
Topic/Structure
| Day 1 | Day 2 | Day 3 |
| The weird and Wonderful World of Healthcare | Key Organizing Principles in Health Service Organizations | Health in the Region- Matching Opportunities, Geographies and Competencies |
| What makes a good health system? • An in-depth analysis of the Singapore health system How healthcare is different • Balancing Mission and Margin • Navigating regulations and politics • Working with health professionals as a non-clinician | Understanding the logic of a health services organization • How is a hospital organized? • How are decisions made? • Who makes what decisions? • Case Study: Tele-medicine in COVID times • Case Study: Public Private Partnership in SGH Renal Dialysis Being Successful as a Non-Clinician in Healthcare • What does it take to thrive? • Building a personal brand • Case Study: Mayo Clinic model • Case Study: The Resource Group, USA | Singapore as a medical hub • Health in ASEAN- gaps and hence opportunities • Country Focus: Indonesia, Vietnam Assessment (2 hours) |
CAPSTONE PROJECT
Healthcare is a complex sector and theoretical learning must be supplemented with rigorous and deep analysis into a healthcare issue. Participants will be assigned a project/ topic to work on in groups. They will be supervised by the Programme Director and an industry practitioner mentor for this project. In addition to training hours, participants have to devote between 12 to 15 days to undertake this capstone project. This project will commence in Module 1 and end in Module 4.
The project deliverable will be a final report of between 7,000 to 8,000 words (not including references) and a presentation to the programme director and invited guest experts on the last day of Module 4. The report will constitute 40% of the final grade and the presentation 15%.
Assessment
Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.
Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.
Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.
Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).
In order to be awarded with the Advanced Certificate in Healthcare Management & Leadership, participants are required to complete all 4 modules within 6 months.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$981 (After SSG Funding 70%) |
$381 (After SSG Funding 70% |
$981 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$381 (After SSG Funding 70% |
$381 (After SSG Funding 70% |
$381 (After SSG Funding 70% |
|
International Participant |
$3,270 (No Funding) |
$3,270 (No Funding) |
$3,270 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
| Intake 8 | 7-9 Jul 2025 (9.00am – 6.00pm) | Open For Registration |
|---|
Participants are required to complete all 4 modules (Module 1 - 4) for this programme.
Additional Details
Programme Registration
Registrants are required to submit the following supporting documents via the registration system at the point of registration:
- Highest qualification certificate (scanned copy); and
- Updated Curriculum Vitae detailing working experience
Certified Professional Business Manager (CPBM)
This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:
Please click here for CPBM details and list of qualifying programmes.
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