Advanced Certificate in Crisis Management for Business Module 1: The Fundamentals of a Crisis Strategy

Digital Marketing & Comms

Next Intake: 12 Feb 2025 (Wed)

Basic
SkillsFuture
Short Courses
This module is part of Advanced Certificate in Crisis Management for Business

This module is conducted in-person.

Next course starts on

12 Feb 2025 (Wed) See Full Schedule

Fee

SGD2,180* (as low as SGD254 after maximum funding) Learn More

Duration

2 days
Weekdays (9am - 5pm)

Level

Basic

Who Should Attend

Company representatives (start-ups, SMEs) and individuals in corporate communications, PR and frontline operations
HR Practitioners, Talent and Business Partners
Crisis Leaders, Managers and Team members

PREREQUISITES

Participants should be fluent in speaking and written English.

Overview

You’ve heard it before, failing to plan is planning to fail. Businesses should plan for crisis, because in doing so, they develop a culture and create a system for getting resources to the right place as quickly as possible when crisis finally does strike.

Crisis management planning isn’t only about being better equipped to effectively respond to specific incidents. Developing a crisis strategy also helps teams identify potential threats as they plan and game out the tasks, communications, and information they’ll need to deal with those threats. This module provides participants with an overview of a crisis life-cycle and the steps that define a crisis strategy from pre-crisis, managing a crisis and post-crisis.

Learning Objectives

At the end of the 2-day module, participants will be able to:

Understand the fundamentals of a crisis life-cycle, terminology and structure of a crisis
Map out the talent, team structures and resources required to manage a crisis internally and externally
Apply the learnings to their specific organisation and industry from various crisis scenarios and case studies

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit: Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).
Workfare Skills Support Scheme: From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

Organisation must be registered or incorporated in Singapore
Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
Trainees must be Singapore Citizens or Singapore Permanent Residents
Trainees must not be a full-time national serviceman
Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.

Please click here for more information on ETSS.

Absentee Payroll