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Advanced Certificate in Crisis Management for Business Module 6: Crisis Recovery

  • Digital Marketing & Comms
Next Intake: 19 May 2025 (Mon)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of Advanced Certificate in Crisis Management for Business

This module is conducted in-person.

Next course starts on
19 May 2025 (Mon) See Full Schedule
Fee
SGD2,180* (as low as SGD254 after maximum funding) Learn More
Duration

2 Full Days (Weekdays)

Level
Basic

Who Should Attend

  • Business owners, in particular, those from SMEs and start-ups with limited in-house IT security competencies

  • IT management, in particular non-cybersecurity professionals


PREREQUISITES

Participants should be fluent in speaking and written English.

Overview

In the aftermath of a crisis, you’ll want to ensure your organisation is able to recover and resume operations as quickly as possible. While adequate preparation will reduce the impact of a crisis and potentially allow you to avert one completely, integrating a recovery process into your crisis management plan is critical.

This module focuses on how organisations recover and reassess their reputation, procedures and strategies post-crisis. The tapering down of a crisis and eventual passing of the immediate situation does not mark the end or close the incident for the organisation affected. In fact, it requires a review and analysis to determine the organisations new starting position upon recovery, the plan ahead and ensuring lessons learnt are applied.  Regardless of the size of the organisation, manpower and resources available, learning how to move forward requires key strategic considerations that go beyond adopting a business-as-usual attitude. 

Learning Objectives

At the end of the 2-day module, participants will be able to:

  • Conduct a review framework for post-crisis recovery with internal and external collaborators 
  • Structure and organise diagnostic actions required
  • Establish a tracking system for post-crisis follow-ups and maintenance

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Steven Tan
Chief Operating Officer
Alterpacks
Steven Tan
Chief Operating Officer
Alterpacks

Steven boasts a rich background spanning both public and private sectors, excelling in diplomacy, negotiation, and crisis management. With a distinguished naval career, he served as Defence Attache in Beijing and chaired a UN working group on peacekeeping. His roles included commanding ships and submarines, and heading naval research. Steven also led crisis planning at the Singapore Maritime Crisis Centre. Currently, he is COO at AlterPacks, a pioneering startup focused on eco-friendly packaging. Previously, he served at the Sino-Singapore Tianjin Eco-City Investment and Development Company. Steven holds an MBA (Distinction, UK), MSc in Strategic Studies (Summa Cum Laude, China), and a First Class Honours Bachelor's in Aeronautical and Aerospace Engineering (Japan). Fluent in English, Chinese, and Japanese, he remains deeply engaged in geopolitics and regional affairs.

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