Advanced Certificate in Growing Enterprises
- Innovation & Business Improvement
This programme is conducted on-campus.
Please refer to respective modules for dates.
12 days
SMU
Who Should Attend
Business owners, Management, Key Personnel and those who wish to gain a comprehensive coverage of the key areas driving the Growth of Enterprises should attend ALL four tracks while the operational tracks in PEOPLE, SERVICE and SALES are highly recommended for supervisory and line personnel.
Programme Requirements
Literacy in English as a Language Medium
Attendee is required to possess basic literacy to read and understand spoken English. Mandarin interpretation will be provided to those who require assistance to comprehend key concepts upon request and subject to availability.
Commitment to Participation and Submit Progress Updates
The Programme requires a high level of commitment from attendees in the participation of activities during on-site sessions and submission of progress updates after the workshops. A report on Punctuality and overall Attendance of learners will be submitted to the sponsoring Enterprise.
Interview to Determine Suitability for the Programme
The programme reserves the right to accept only those who demonstrate a strong desire to learn and progress. Interviews on the reason for attending the programme may be conducted to assess the suitability of applicants.
Overview
Where Strategies Meet Results in People, Customers and Sales
Growing enterprises face various challenges as they strive to scale up within their industries, especially in an uncertain economic environment.
The difficulty of managing performance on larger scale centres on the ability of the enterprise to design and take a holistic approach to support planning, encourage employee development, increase customer satisfaction, and raise sales.
Management must make decisions on areas of interest to gain a competitive advantage and prioritise scarce resources towards their achievement. Successful enterprises must seek to stabilise their business operations by investing in the development of talent and achieve a high level of customer satisfaction. There is also a critical need to grow sales to cater for increased use of manpower and other expenses related to the expansion of the enterprises.
The RESULTS Programme is a collaboration between SMU Academy, a Champion in Lifelong Learning and Universal Stage, a Consultancy-based Training Firm to offer practical, industry-relevant and impactful content to drive Transformative Performance for Growing Enterprises.
ABOUT UNIVERSAL STAGE
Universal Stage is a result-oriented consultancy and integrative learning firm founded to provide enterprises and learners with holistic solutions that work. We are the stage for transformative growth via the deployment of business-centric management consulting and consultancy-based training programmes for progressive enterprises who wish to create business value and learners who want to realise the higher potential in their work and life.
It is our mission to strive with our customers to question existing approaches and provide transformative solutions that are able to increase business, work and personal value in a sustainable manner. Our core values are evolved around people collaborations so that we can leverage the collective efforts of every stakeholder whom we work with. Our firm is a platform where we work hand in hand with bosses, management, operations, employees and learners to jointly take on complex issues and emerge victorious together – Our Motto: It's better with US.
What sets us apart is our commitment to being hands-on with bosses and their management team in achieving success for some of the most challenging consulting projects in the industry. Our ability in transferring the deep insights gained from the execution of the complex consulting cases into transferrable training programmes has empowered us to share our experiences with an exponential number of learners. Harnessing both our consultancy expertise and training capabilities, we are able to infuse the key essence of both strengths to provide a truly comprehensive and integrative solution for our customers.
For more than a decade, we have continued to stay true to our promise of being result-oriented by shying away from one-sized fits all consulting methodology and standard market training curriculum and persisted in investing our efforts in new, bold and customised solutions that work.
Topic/Structure
To achieve the Advanced Certificate in Growing Enterprises, participants will need to complete the following modules offered by SMU Academy:
Growing Enterprises Module 1: Strategy Development (English & Mandarin)
Growing Enterprises Module 2: People (English & Mandarin)
Growing Enterprises Module 3: Customer (English & Mandarin)
Growing Enterprises Module 4: Sales (English & Mandarin)
The modules need not be taken in sequential order and can be taken in separate cohorts.
This course is also a part of the Advanced Diploma in Growing and Transforming Enterprises.
THE RESULTS PROGRAMME
RAISING PERFORMANCE FOR GROWING ENTERPRISES
Where Strategies Meets Results in People, Service and Sales
THE RESULTS is an Outcome-Oriented Programme to Raise Performance for Growing Enterprises. The proprietary design integrates Strategy Development with operational perspectives in People, Service and Sales. Extensive use of Tools and Templates under a Consultancy-based Training Approach facilitates easy learning and immediate application.
Holistic Growth Framework to Raise Performance for Growing Enterprises
The RESULTS PROGRAMME adopts a holistic growth framework where strategy development provides the directions to achieve competitive advantage while People Development, Service Enhancement and Sales Growth act as key engines to drive the growth of the enterprises.
STRATEGY DEVELOPMENT
| COMPETITIVE ADVANTAGE
| PEOPLE DEVELOPMENT
| RAISE
| REVENUE & PROFITS
| MAXIMISATION OF SHAREHOLDERS VALUE
| |||||
SERVICE ENHANCEMENT
| SUSTAIN
| |||||||||
SALES GROWTH
| GROW
|
Acting in unison, the four tracks provide the impetus for the rise, sustainment and growth of revenue and profits of the enterprise with the ultimate aim of maximizing shareholders’ value.
Assessment
CERTIFICATION
Upon completion of all 4 modules within a maximum duration of 2 years, participants will be awarded a digital Advanced Certificate in Growing Enterprises.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$3,924 (After SSG Funding 70%) |
$1,524 (After SSG Funding 70% |
$3,924 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$1,524 (After SSG Funding 70% |
$1,524 (After SSG Funding 70% |
$1,524 (After SSG Funding 70% |
|
International Participant |
$13,080 (No Funding) |
$13,080 (No Funding) |
$13,080 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
| Modules | Next Intake |
|---|---|
| Growing Enterprises Module 1: Strategy Development (English & Mandarin) | 9, 10 & 11 Jul 2025 [Open for Registration] |
| Growing Enterprises Module 2: People (English & Mandarin) | 24, 25 & 26 Mar 2025 [Open for Registration] |
| Growing Enterprises Module 3: Customer (English & Mandarin) | 11, 12 & 13 Jun 2025 [Open for Registration] |
| Growing Enterprises Module 4: Sales (English & Mandarin) | 23, 24 & 25 Apr 2025 [Open for Registration] |
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