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Developing Digital Fluency

  • Analytics & Tech
  • Human Resource
Next Intake: 13 Aug 2025 (Wed)
  • Basic
  • SkillsFuture
  • Short Courses

This module is conducted in-person.

Next course starts on
13 Aug 2025 (Wed) See Full Schedule
Fee
SGD1,090* (as low as SGD127 after maximum funding) Learn More
Duration

1 Full Day (Weekday)

Level
Basic

Who Should Attend

Professionals, business owners, executives, managers, and entrepreneurs who are interested in the future of work and seek to be equipped with future-ready competencies.

Overview

Build digital fluency to adapt, innovate, and excel in the evolving workplace through practical skills and organisational support.

With the advent of technology, businesses adopted even more digital solutions than ever before. Organisations also became more comfortable with changing, merging, or updating their digital solutions based on their needs, so technology in the workplace started to change more frequently.

It is obvious that today’s employees need more than digital literacy. A 2020 Accenture study however showed that only around 14% of global companies are digitally mature. Many companies still have work to do on their digital progress. Employees need digital fluency - the ability to understand themselves and technology well enough to easily adapt and switch between platforms, understand which online tools will help them, and apply lessons learned in one platform to the other platforms they use. Those who are "fluent" digitally don’t just comprehend it, they are able to use it on the fly, adapt it to current situation at work, and use it in creative ways when they need something.

This course takes a look at what digital fluency means to the individuals and in the workplace, where to find it, and how companies and their HR can encourage it throughout an organisation.

Learning Objectives

At the end of the 1-day course, participants will be able to:

  • Gain clarity into the future of work and the emerging technologies, and how you can prepare today
  • Understand the blueprint of essential professional skills in a digital world, for both personal and organisational effectiveness.  This includes diversity of digital tools, digital literacy, critical thinking, digital identity, ethical awareness, working with data, collaboration, stakeholder management, and business process improvement among others
  • Learn the practical strategies to master the essential future competencies
  • Identify business processes that can be supported by intelligent digital solutions and systems
  • Appreciate human capacities that cannot be automated, such as humility, adaptability, and compassion to fuel continuous learning journeys and lead a life of significance

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$327

(After SSG Funding 70%)

$127

(After SSG Funding 70%
+ ETSS Funding 20%)

$327

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$127

(After SSG Funding 70%
+ MCES Funding 20%)

$127

(After SSG Funding 70%
+ ETSS Funding 20%)

$127

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$1,090

(No Funding)

$1,090

(No Funding)

$1,090

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Dr Hadi Wijaya
Financial Services Industry Leader
SAP
Dr Hadi Wijaya
Financial Services Industry Leader
SAP
Dr Hadi is a seasoned business executive and university lecturer, facilitates revenue and relevance growth through fostering people and partnerships. With over 25 years of cross-industry experience with SAP, Mastercard, American Express, and Johnson & Johnson, he excels in marketing, business development, sales leadership, and digital transformation. A sought-after speaker at industry conferences, including those hosted by The Asian Banker and Asian Banking & Finance, Hadi also engages in community service as a lecturer, mentor, and social worker. His research on consumer identity is published in leading academic journals, complementing his Doctorate in consumer behavior from The University of Manchester. Hadi has enriched his expertise through executive programmes at Cambridge, Oxford, Stanford, and Kellogg.

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