E-commerce Ecosystem Cross Border Fulfilment Solutions within Southeast Asia (SEA)
- e-Commerce
- Innovation & Business Improvement
- Supply Chain Management
This programme is conducted in-person at Synagie Venture Lab.
2 Days
Weekdays (9am - 6pm)
Synagie Venture Lab
Who Should Attend
- Order Fulfilment Executive
- E-commerce Support Specialist
- Logistics Executive
- Customer Support Executive
- Customer Account Executive
- Supply Chain Quality Analyst
- Operations Executive
- Client Support Officer
- Supply Chain/ E-commerce Practitioners
Overview
This programme provides participants with fundamental insights into cross-border fulfillment processes and timelines specific to Southeast Asia's e-commerce sector. Through case studies, participants will address both controllable and uncontrollable issues, learning effective solutions to minimise their impact. Learners will also be taught how to evaluate considerations when deciding between local and dropship methods for product sales and articulate key pillars and factors within the Southeast Asian e-commerce ecosystem.
Learning Objectives
- Explain how cross border fulfilment works in ecommerce industry
- Identify and differentiate primary types of cross border transportation mode
- Define the key factors and checkpoints from order to fulfilment
- Associate key processes i.e., importation, custom clearance, taxation, and trading regulations for e-commerce against issues that may influence cross border trade
- Understand current Southeast Asia (SEA) e-commerce marketplaces cross border fulfilment readiness (Tik Tok, Zalora, Lazada and Shopee)
- Use and interpret Share fulfilment simulation calculator to make an informed decision on shipping choice for a product – local vs dropship method.
Assessment
- Multiple Choice Questions
CERTIFICATION
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SSG Funding 70%) |
$254 (After SSG Funding 70% |
$654 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
|
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
Next Intake: To be advised
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