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Food and Beverage (F&B) Business Expansion: Mastering Scalable Success in Restaurant Operations

  • Artificial Intelligence
  • Innovation & Business Improvement
  • Basic
  • SkillsFuture
  • Short Courses

This module is conducted in person and delivered in Mandarin.

Next course starts on
To be advised
Fee
SGD2,180* (as low as SGD254 after maximum funding) Learn More
Duration

2 Full Days (Weekdays)

Level
Basic

Who Should Attend

Restaurant founders and executives.

PREREQUISITES

There are no prerequisites for this programme. Prior knowledge on any of the topics is not required.

Overview

如何成为连锁餐饮品牌? - 连锁逻辑课

1. 深度剖析连锁餐饮的底层逻辑,分析可复制连锁餐饮的方法论
2. 以餐饮案例形式详细讲解餐饮品牌如何做成连锁门店

通过本次课程,让餐饮老板明确连锁企业的底层逻辑,着手让自己的企业真正走上连锁路线。  

Step into the world of scalable success with this dynamic course. The course equips food and beverage (F&B) owners with the essential knowledge and skills to expand from a single restaurant to a thriving chain. Dive into the fundamentals of chain operations, explore real-life case studies, and master the art of replication and operational excellence. Learn how to execute strategic expansion plans effectively and manage multiple outlets with consistency. Whether you're looking to multiply your presence or optimise existing chains, this course is your gateway to transforming your single restaurant into a renowned food empire.

Learning Objectives

在为期两天的课程结束后,学员将能够: 

• 掌握连锁餐饮成功运营的核心原则,包括可复制性与标准化
• 深入了解如何在不同地点复制餐饮品牌概念,同时维持品质与品牌一致性
• 分析成功从单店发展为连锁的真实案例,理解其背后的策略与挑战
• 培养将单一餐厅扩展为连锁品牌的战略规划与执行能力,重点包括市场分析、选址策略与资源管理
• 学习如何高效管理多店营运,包括供应链管理、员工培训与品质管控,确保服务与产品的一致性

At the end of the 2-day module, participants will be able to:

  • Learn the core principles that underpin successful chain restaurant operations, including scalability and standardisation
  • Gain insights into effective methodologies for replicating a restaurant concept in new locations while maintaining quality and brand consistency
  • Analyse real-world examples of restaurants that have successfully transitioned from single locations to chain operations, understanding the strategies and challenges involved
  • Develop skills in strategic planning and execution for expanding a single restaurant into a chain, focusing on market analysis, location scouting, and resource management
  • Learn how to manage operations across multiple locations, including supply chain management, staff training, and quality control to ensure uniform service and product standards

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

EMPLOYER-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Employer Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

Intake Information

 

This module is conducted in-person.

Course

Dates

  

*Online registration will close 5 calendar days before the course start date

Trainers

Zhang Shi
Consultancy and Training Professional, Entrepreneurship Mentor
Zhang Shi
Consultancy and Training Professional, Entrepreneurship Mentor

Zhang Shi is a seasoned professional with a rich background in consultancy and training. Appointed as an entrepreneurship mentor at Shandong University of Tourism in 2017, she transitioned from a finance and banking role in Minsheng Bank, to a 10-year career in business and financial journalism. Her tenure at a premier media magazine in the Chinese food services industry provided her with unparalleled exposure, conducting over 2,000 entrepreneur interviews and inspecting 10,000+ restaurants globally. With deep insights into the development and transformation of the Chinese food services industry over the past two decades, Zhang Shi offers strategic consultancy and impactful training solutions for growth and success in food services and hospitality.

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