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Professional Certificate in Business Coaching Module 1: Coaching Essentials

  • Innovation & Business Improvement
Next Intake: 7 Jul 2025 (Mon)
  • Basic
  • SkillsFuture
  • Full Certificates
  • This module is part of Professional Certificate in Business Coaching
Next course starts on
7 Jul 2025 (Mon) See Full Schedule
Fee
SGD4,905* (as low as SGD571.50 after maximum funding) Learn More
Duration

3 days per module*

*Participants are required to clock in substantial training hours outside of the 3 days for certification purposes. Please reach out to cps@smu.edu.sg for more details.

Level
Basic

Who Should Attend

Senior leaders, managers and business professionals, who are keen to support another professional’s development through coaching; Existing coaches who wish to enhance their business coaching offer.

Pre-requisites:

Participants should have, at a minimum, tertiary qualifications and at least 7 years of business/organizational experience with interests in Business Coaching.

Overview

The first module of the program focuses on the ‘science’ of coaching; the essential core foundational skills, including the models, structures and tools that make up a robust process to enable highly effective coaching sessions.

 

Module 1 is the first element of the WABC Accredited (Level 1 - RCC)TM Professional Certificate in Business Coaching Program. Those who complete and pass all 4 modules are eligible to receive the Registered Corporate CoachTM (RCC)TM credential and become members of the Worldwide Association of Business CoachesTM (WABC)TM.

Learning Objectives

At the end of the 3-day module, participants will be able to:

  • Apply core coaching competencies, such as building trusted relationships, active listening and asking appropriate questions
  • Demonstrate the WABC core competencies of a coach, such as professionalism and ethics, client focus
  • Be fully aware of the importance and necessity of having a coaching mindset and being a leader who is keen on people development
  • Be more aware of the importance of effective communication in coaching conversations

Topic/Structure

  • Coaching and what is Executive Coaching and its impact in the corporate world
  • Dissecting the Science of Coaching
  • Coaching Competencies
  • Communication and Challenges
  • Coaching for results
  • Positive Leadership – Building a culture of well- being

Assessment

There will be a presentation or written assessment for each module. 

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

In order to be awarded with the Professional Certificate in Business Coaching, participants are required to complete all 4 modules, in sequence, within 2 years.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$1,471.50

(After SSG Funding 70%)

$571.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$1,471.50

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$571.50

(After SSG Funding 70%
+ MCES Funding 20%)

$571.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$571.50

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$4,905

(No Funding)

$4,905

(No Funding)

$4,905

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

LAAKHVINDER KAUR
Senior Leadership Development Consultant
LAAKHVINDER KAUR
Senior Leadership Development Consultant

Laakhvinder is an experienced senior leadership development consultant, facilitator, mediator, and WABC Certified Business Coach™. With over 2800 hours of coaching experience across various industries, she focuses on leadership development, change management and conflict resolution. Laakh specialises in developing interpersonal, intercultural, and communication skills to drive performance and success. Her coaching is strategic, systematic, data-driven, and competency-based with an intense emphasis on follow-up and sustain behaviour changes. She brings a diverse perspective informed by her expertise in the Science of Human Behavior, psychology, behavioral analysis, advanced systems thinking, and whole brain technology. Laakh has also designed and delivers Coaching Certification programmes (with accreditation) for leaders as, internal, and external coaches at SMU and in the public domain too.

Testimonials

I wish I had taken this course earlier. It was extremely beneficial in gaining new skills to become a better leader. The instructor, Laakh, is an amazing coach. The classes were enjoyable, and the cohort was inspiring and supportive. I highly recommend this course to managers and anyone aspiring to become great leaders.
Ng Chuey Peng
SVP
OCBC Bank
I thoroughly enjoyed the course. Laakh is highly knowledgeable and nurturing. Within the first module, I have already acquired skills that I can immediately apply in my professional life.
Tsang Kirsty
Head of Growth and Marketing
Lanturn
The course was highly helpful in my personal and professional development. The trainer, Laakhvinder K was thoroughly efficient and proficient. She made the training both fun and insightful.
Ho Shing Yng Alice
Other Professional, Financial, Community And Social Services Managers
Integrow Counselling and Coaching Services
I like the structure of the course. Our instructor is engaging, knowledgeable, inspiring and democratic in listening and asking our insights and opinions. I wish the program will be longer and we can practice more. I'm happy to meet my classmates and especially
my instructor! :)
Lorenzo Ma. Concepcion
Business Development Executive
LYONS REALTY
The trainer, Lakh, is very engaging. She shares constructive feedback, motivates and encourages us along the way. The training content is very useful and applicable for my work.
Nuryasmin Hannah Binte Suleiman
Human Resource Consultant
REN CI HOSPITAL
This module is great for self-development, self-discovery and knowing there are ways to help you better. The skills and tools shared allowed me to see what is really lacking within and how I can actually be better, how to develop people better. The course can be intensive, however, it is highly engaging, makes you think and look at things in different perspectives, knowing there are avenues to be better and get ahead in life.
Stephanie Gan
Manager
APRW Pte Ltd

Additional Details

Programme Registration

Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.

​

​Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes.

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