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Psychology for Human Resources and Managers in the Digital Age

  • Human Resource
  • Leadership & Management
Next Intake: 6 Nov 2025 (Thu)
  • Basic
  • SkillsFuture
  • Short Courses
Next course starts on
6 Nov 2025 (Thu) See Full Schedule
Fee
SGD2,180* (as low as SGD254 after maximum funding) Learn More
Duration

2 days

Level
Basic

Who Should Attend

Leaders, Business Managers, Human Resource Professionals and Individuals keen on continuous skills development

Overview

The traditional workplace has evolved into a digital one, marked by the characteristics of a BANI (Brittle, Anxious, Non-Linear, and Incomprehensible) world. 

This module aims to examine the different psychological frameworks associated with emotions, and how they can be applied in the digital workplace to improve employee engagement, risk management, and professional development to encourage non-linear problem solving. 

The module will also explore common emotional challenges faced by employees, and equip individuals with basic micro skills to manage colleagues and remote/ borderless collaborations.

Learning Objectives

At the end of the two-day module, participants will be able to:

  • Understand the role of psychology to facilitate employee engagement in the BANI (Brittle, Anxious, Non-Linear, and Incomprehensible) world
  • Demonstrate understanding and application of psychological frameworks in the new digital workplace for enhanced  decision making, risk management, performance appraisals and recruitment.
  • Apply micro skills (e.g., non-verbal communication, listening, responding) within and outside the workplace.

Topic/Structure

Leveraging on SMU’s distinctive pedagogy for interactive, discussion driven and thought provoking seminar-style teaching, we aim to provide our participants with the ability to translate the learning and insights into practice at the workplace. A variety of teaching methods such as experiential learning, role plays, case discussions, presentations, exercises and oral questioning will be employed by the programme’s faculty in the training sessions. There will also be an individual assessment at the end of every module which serve to assess a participant’s understanding of the subject matter.

Assessment

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

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Trainers

Leah Stockley
Founder and CEO
Let's Flow
Leah Stockley
Founder and CEO
Let's Flow

For Leah Stockley, the heart of a thriving organisation lies in its leadership. As an Organisational Psychologist and the founder and CEO of Let's Flow, an organisational change and leadership coaching and training consultancy, a singular mission drives Leah: creating the safety and ability for leaders to make work better so that organisations AND people can thrive! She champions this vision globally through her proprietary ACT! Leadership Framework, Community and Academy, continuously inspiring others to make work better.


Leah offers a rich and practical perspective, developed over 35 years in the corporate landscape. She has led teams of up to 700 people across business and technology, with experience spanning global banks, consultancies, FinTech, and startups. This extensive, 'in-the-trenches' experience highlighted the profound influence leaders have on work effectiveness. To further her understanding, she completed an MSc in Organisational Psychology in 2023, specialising in Leadership and Organisational Change.


It's this rare blend of deep psychological understanding of human behaviour at work, combined with her hard-won expertise in large-scale project delivery and ‘Ways Of Working' methodologies (like Agile, Lean, and Design Thinking), that defines Leah's approach. She offers a unique and highly practical lens on leadership development, equipping HR professionals and managers with actionable strategies that are crucial for navigating the evolving demands of the digital age.

Additional Details

​Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes.

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