HR Graduate Certification - Performance Evaluation & Management
- Human Resource
2 days
Who Should Attend
Pre-requisites
Participants should:
- have a degree from a recognised university; and
- have minimum 2 years of working experience in HR/OD related roles; and
- currently a HR/OD practitioner in a private or public sector organisation
Participants’ Profiles (Intake 1 to 13)
Overview
This module examines the role of performance evaluation and management in supporting the strategic objectives of the organisation and how an adequate system in this area can contribute to driving employee performance. The module will equip participants with the necessary skills and a critical understanding of the performance review process, as well as its challenges.
Participants will be exposed to real life practices of performance evaluation and also, explore both the benefits and potential pitfalls of different performance assessment methodologies. These will help them to consider different factors for designing an effective performance management system at their workplace.
Learning Objectives
By the end of this 2-day module, participants will be able to:
- differentiate between performance management and performance evaluation.
- compare the advantages of various performance evaluation methods.
- establish evaluation criteria and select appropriate performance evaluation methods.
- analyse various types of rating errors that can occur in performance evaluation programmes.
- describe the process of feedback review and the skills required for it.
Topic/Structure
- What are Performance Management and Performance Evaluation?
- Purposes of Formal Evaluation
- Establishing Evaluation Criteria
- Who to Evaluate Employees
- Individual Evaluation Methods
- Multiple-person Evaluation Methods
- Management By Objectives
- Considerations and Selection of Evaluation Methods
- Eliminating Rating Errors
- Avoiding Problems with Employees
- Conducting a Performance Evaluation Dialogue
Assessment
Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.
Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.
Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.
Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).
In order to be awarded with HR Graduate Certification, participants are required to complete all 7 modules within 2 years.
For participants who begin their first HR Graduate Certification module in 2023, please note that full certification will only be awarded upon completing 7 modules within 2 years.
For participants who have started their first module earlier than 2023, full certification will be awarded upon completing 6 modules (Module 1-6 only) within 2 years. These participants are also welcomed to take the additional Module 7 within the candidature period of 2 years. The full certification (if it has not been awarded already), in this case, will reflect all 7 modules.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$523.20 (After SSG Funding 70%) |
$203.20 (After SSG Funding 70% |
$523.20 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$203.20 (After SSG Funding 70% |
$203.20 (After SSG Funding 70% |
$203.20 (After SSG Funding 70% |
|
International Participant |
$1,744 (No Funding) |
$1,744 (No Funding) |
$1,744 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
F2F Intakes
| INTAKE 29 | 13 – 14 Feb 2025 (9.00am – 6.00pm) | Open for Registration |
|---|---|---|
| INTAKE 30 | 29 – 30 May 2025 (9.00am – 6.00pm) | Open for Registration |
Virtual Intakes
| INTAKE V10 | 5 & 12 Jul 2025 (9.00am – 6.00pm) | Open for Registration |
|---|
Testimonials
Additional Details
Programme Registration
Registrants are required to submit the following supporting documents via the registration system at the point of registration:
- Degree certificate (scanned copy); and
- Updated Curriculum Vitae (stating HR work experience)
- Any other supporting documents e.g. company's recommendation letter
*Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.
Certified Professional Business Manager (CPBM)
This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:
Please click here for CPBM details and list of qualifying programmes.
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