Transforming Enterprises Module 3: Manage (English & Mandarin)
- Innovation & Business Improvement
This programme is conducted on-campus.
To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.
2 days
Weekdays (9am - 6pm)
Singapore Management University
Who Should Attend
- Business owners, management and key personnel
- Anyone who wishes to gain a comprehensive coverage of the key areas driving the growth and transformation of enterprises
Programme Requirements
Literacy in English as a Language Medium
Attendee is required to possess basic literacy to read and understand spoken English. Mandarin interpretation will be provided to those who require assistance to comprehend key concepts upon request and subject to availability.
Commitment to Participation and Submit Progress Updates
The Programme requires a high level of commitment from attendees in the participation of activities during on-site sessions and submission of progress updates after the workshops. A report on Punctuality and overall Attendance of learners will be submitted to the sponsoring Enterprise.
Interview to Determine Suitability for the Programme
The programme reserves the right to accept only those who demonstrate a strong desire to learn and progress. Interviews on the reason for attending the programme may be conducted to assess the suitability of applicants.
Overview
Driving value from talent pools that are increasingly independent, mobile, and digitised will require more agile, data-driven, and people-centric approaches to workforce planning, talent management, and organisational culture. As disruptions occur in labour markets, it changes the nature of how businesses work. Managers and leaders need to find ways to develop their workforce through addressing their shortcomings as well as areas for growth and improvement.
Often termed as the greatest asset, human capital plays an instrumental role in the execution of the enterprises’ strategies, initiatives and action plan to achieve targets. The MANAGE module will provide participants with the skills to deal with grievances and disciplinary matters to achieve workplace harmony while motivating employees to drive performance.
This module is available on a standalone basis.
Learning Objectives
At the end of the 2-day module, participants will be able to:
- Put in place procedures to facilitate grievances hearing and to conduct disciplinary meetings
- Hear and manage employee grievances and promote workplace harmony and conduct disciplinary meetings to enforce rules and promote productivity
- Conduct performance review and appraisals to monitor and track performance
- Understand and use motivational theories to encourage employees to raise performance
Assessment
CERTIFICATION
Upon meeting the attendance and assessment criteria, participants will be awarded a digital certificate for participating in each module. Please refer to our course policies to view the attendance and assessment criteria.
Upon completion of all modules required for this programme within a maximum duration of 2 years, participants will be awarded a digital certificate.
Calculate Programme Fee
Fee Table
| EMPLOYER-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SWDA Funding 70%) |
$254 (After SWDA Funding 70% |
$654 (After SWDA Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$254 (After SWDA Funding 70% |
$254 (After SWDA Funding 70% |
$254 (After SWDA Funding 70% |
|
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Employer Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
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Course commencement is subject to sufficient enrolment and confirmation by SMU Academy.
*Registration will close 5 calendar days before the course start date, or once the class is full, whichever comes first.
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