Advanced Certificate in Digital Transformation in Marketing Module 3: How to Connect with Your Customers
- Digital Marketing & Comms
- Innovation & Business Improvement
This module is conducted in-person.
2 days
Weekdays (9am to 5pm)
Who Should Attend
This programme is best suited to marketing professionals with a sound understanding of marketing principles and practices. The programme is specifically designed for those seeking a deeper understanding of how to harness the digital revolution and the opportunities emerging marketing channels will bring to their organisations or clients. Established marketing executives will be able to update their knowledge of the current marketing landscape, while aspiring marketers will be able to develop a strategic perspective on how to use the various marketing elements to achieve marketing objectives and KPIs.
PREREQUISITES
There are no prerequisites for this programme. Prior knowledge on any of the topics is not required.
Overview
As the ways we consume content, media, and technology continue to evolve, so too do the ways companies market themselves and showcase their brands. Similarly, consumers are starting to look beyond simple advertising tactics and now crave more unique and engaging online content. To match these trends, brands from across all industries have turned to the tactics of content marketing to beef up their digital presence. Content marketing has become one of the most popular methods of digital marketing.
This module allows participants to understand what is content marketing and learn how to identify the right digital channels to build a content channel strategy, to connect to their users. Participants will learn to understand the opportunities and challenges presented by online communities and learn how to choose the best-suited social marketing approaches for an effective social media strategy, including an effective selection of influencers for your market.
Learning Objectives
- Identify the right channels in order to connect effectively with our customers
- Learn about the power and influence of online social communities and networks
- Understand the strategic importance of precision targeting and programmatic advertising
Assessment
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SSG Funding 70%) |
$254 (After SSG Funding 70% |
$654 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
|
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
This module is conducted in-person.
| Course | Dates |
|---|---|
| Intake 5 | 6 - 7 Feb 2025 [Open for Registration] |
*Online registration will close 5 calendar days before the course start date
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