Advanced Certificate in Practical Business Law Module 7: Bytes and Brawls - Navigating Commercial Dispute in the Digital Landscape

Innovation & Business Improvement
Legal

Next Intake: 20 Mar 2025 (Thu)

Basic
SkillsFuture
Short Courses
This module is part of Advanced Certificate in Practical Business Law

This module is conducted in-person.

Next course starts on

20 Mar 2025 (Thu) See Full Schedule

Fee

SGD2,180* (as low as SGD254 after maximum funding) Learn More

Duration

2 days
Weekdays (9am - 6pm)

Level

Basic

Who Should Attend

Business owners and professionals across the corporate and public sectors:
- whose jobs require them to review, manage, or deal with contracts and agreements with dispute resolution clauses
- who are interested in learning about how commercial dispute resolution operates in real life.

PREREQUISITES

Working proficiency in English

Overview

Effective dispute resolution requires a helicopter view of the entire process from precontentious proceedings until a judgment or award is issued.

Post-Covid, the nature of dispute resolution has been transformed by technology. Hearings now take place over zoom, arbitrators prefer “document-only” determinations, and questions are regularly asked about whether or not AI can do legal work more efficiently than junior lawyers, or decide cases more consistently than Judges.

This immersive course structured through experiential learning is designed to give participants an overview of dispute resolution to best enable participants to add value to themselves and their organisations by identifying how to spot potential disputes, avoid potential disputes, manage potential disputes, and defuse potential disputes against the backdrop of a rapidly changing technological landscape.

Through hands-on activities and context-based learning, participants will work together with each other and with the trainer to grapple with the dispute resolution process in a practical and commercial manner. Learners will be provided with a foundation in dispute resolution modalities and their practical application in their day-to-day work, whichever industry they come from or whatever their level of seniority. They will also gain valuable insights into how disputes arise, how disputes are dealt with, and how disputes can be concluded.

Participants will learn how legal technology has changed the way traditional hearings are conducted, and how it has changed the nature of legal work. Participants will test the limits of ChatGPT application to simple disputes work like drafting letters of demand, formulating case statements and dispute resolution SOPs.

Learning Objectives

At the end of this two-day course, participants will be able to achieve the following learning objectives:

Be introduced to common business/commercial disputes, and how to take advantage of pre-litigation correspondence to avoid them.
Participants will attempt to understand the extent to which AI such as ChatGPT can assist commercial parties in drafting pre-litigation correspondence, and learn how to solve for inputs that assist them in harnessing and optimising AI for this purpose.
Understand that, where disputes cannot be avoided, they can be dealt with in manner that preserves working relationships.
Learn to adopt effective and efficient dispute-resolution frameworks that involve deescalation, negotiations, and settlements and when the use of remote conferencing technology can enhance or encumber dispute resolution.
Be familiar with the various modes of dispute resolution, including mediation, arbitration, and litigation, when to use which and the extent to which remote conferencing technology has re-shaped the nature of each of these fields of practice
Understand the procedure, timelines, and rules behind these dispute resolution modes.
Know the role of various stakeholders (e.g. senior management, line managers, inhouse counsel etc) in supporting dispute resolution.
Understand how to work effectively with external counsel in managing disputes.

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit: Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).
Workfare Skills Support Scheme: From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

Organisation must be registered or incorporated in Singapore
Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
Trainees must be Singapore Citizens or Singapore Permanent Residents
Trainees must not be a full-time national serviceman
Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.

Please click here for more information on ETSS.

Absentee Payroll