AI-Augmented Decision Making
- Artificial Intelligence
- Innovation & Business Improvement
- Leadership & Management
This course is conducted on campus.
2 days
Singapore Management University
Who Should Attend
- Executives
- Team Leaders
- Procurement Officers and Managers
- Human Resource (HR) Managers
- Finance Managers
- Operations Managers
- Risk Professionals
PREREQUISITE
- At least 6 months of working experience using Generative Artificial Intelligence (GenAI) tools, such as ChatGPT and Claude
Overview
Organisations today have access to more information, more technology and more AI tools than ever before. Yet poor decisions continue to occur. Projects fail, poor hires are made, wrong vendors are selected, risks are overlooked, and recommendations are approved based on incomplete analysis. The challenge is no longer access to information. The challenge is judgment.
As Generative AI (GenAI) becomes increasingly embedded into workplace analysis and decision-making, professionals need more than the ability to generate answers quickly. They need the capability to frame problems clearly, challenge assumptions, evaluate alternatives, recognise emotional and cognitive influences, question AI-generated outputs, and exercise responsible human judgement.
To address this, the programme introduces participants to the DECODA Decision Clarity Architecture (DCA), a practical framework for strengthening the quality, clarity and defensibility of workplace decisions and recommendations. The result is stronger decision integrity, with decisions that are clearer, more explainable, more justifiable, and more responsibly reached.
Key Takeaways
Why is this course unique? Here are three key takeaways as participants don’t just learn a framework, they leave having built something they can actually use at work. This programme goes beyond learning decision-making concepts or experimenting with AI.
- Participants learn to turn the DCA framework into a practical AI decision-support assistant tailored to their own work.
- Participants will design and build their own reusable AI assistant to support recurring workplace decisions, recommendations and problem-solving situations.
- Participants will have a working foundation they can take back to the workplace, adapt to their role, and continue developing for real-world use.
Importantly, participants remain responsible for challenging the AI’s recommendations, applying their professional judgement, and making the final decision. The result is a practical decision-making capability, powered by AI, that participants can take from the classroom directly into their work.
Learning Objectives
By the end of the 2-day programme, participants will be able to:
- Apply the four Decision Clarity Architecture (DCA) foundations to workplace decisions and recommendations
- Frame decision problems more clearly before evaluating solutions
- Improve critical thinking and decision quality
- Recognise cognitive, emotional and Artificial Intelligence (AI)-related decision risks
- Design and build a Personal AI Decision Support Assistant for a recurring workplace decision or recommendation
- Apply structured approaches to explore alternative scenarios and perspectives
- Use AI responsibly to support decision-making
- Structure decision rationale so that recommendations are easier to challenge, review and justify
Assessment
Assessments are based on an online quiz.
Fee Table
Course Fee: S$2,180 (includes 9% GST)
*Please note that the programme is unfunded.
*Please note that the programme fees are subject to change without prior notice.
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