AI-Augmented Decision Making
- Artificial Intelligence
- Innovation & Business Improvement
- Leadership & Management
This course is conducted on campus.
2 days
Singapore Management University
Who Should Attend
- Executives
- Team Leaders
- Procurement Officers and Managers
- Human Resource (HR) Managers
- Finance Managers
- Operations Managers
- Risk Professionals
PREREQUISITE
- At least 6 months of working experience using Generative Artificial Intelligence (GenAI) tools, such as ChatGPT and Claude
Overview
Organisations today have access to more information, more technology and more AI tools than ever before. Yet poor decisions continue to occur. Projects fail, poor hires are made, wrong vendors are selected, risks are overlooked, and recommendations are approved based on incomplete analysis. The challenge is no longer access to information. The challenge is judgment.
As Generative AI (GenAI) becomes increasingly embedded into workplace analysis and decision-making, professionals need more than the ability to generate answers quickly. They need the capability to frame problems clearly, challenge assumptions, evaluate alternatives, recognise emotional and cognitive influences, question AI-generated outputs, and exercise responsible human judgement.
To address this, the programme introduces participants to the DECODA Decision Clarity Architecture (DCA), a practical framework for strengthening the quality, clarity and defensibility of workplace decisions and recommendations. The result is stronger decision integrity, with decisions that are clearer, more explainable, more justifiable, and more responsibly reached.
This programme goes beyond learning decision-making concepts. Participants will apply the DCA framework to design and build their own personal AI decision support assistant for use in recurring workplace decisions and recommendations.
By the end of the programme, participants will leave with the foundation of a reusable AI assistant that can be adapted to their own role and recurring workplace situations, while keeping human judgement, challenge and accountability firmly with the decision-maker.
Learning Objectives
By the end of the 2-day programme, participants will be able to:
- Apply the four Decision Clarity Architecture (DCA) foundations to workplace decisions and recommendations
- Frame decision problems more clearly before evaluating solutions
- Improve critical thinking and decision quality
- Recognise cognitive, emotional and Artificial Intelligence (AI)-related decision risks
- Design and build a Personal AI Decision Support Assistant for a recurring workplace decision or recommendation
- Apply structured approaches to explore alternative scenarios and perspectives
- Use AI responsibly to support decision-making
- Structure decision rationale so that recommendations are easier to challenge, review and justify
Assessment
Assessments are based on an online quiz.
Fee Table
Course Fee: S$2,180 (includes 9% GST)
*Please note that the programme is unfunded.
*Please note that the programme fees are subject to change without prior notice.
Loading schedule information...
You might also be interested in
