Lean Six Sigma Green Belt Certification

The Financial Services/Banking industry is continuously driving for Process Improvements and Process efficiencies. Lean Six Sigma (LSS) provides a methodology and Framework to achieve this. The instructor was very supportive after the class. I think use of interactive team case studies during the course was very effective in grasping the tools/techniques available for LSS. I would recommend this course to other colleagues!

This course benefitted me by bringing about a more systematic way to manage the project, identify the problem and handle it. 

Knowledge and tool are only useful when deployed in the right situation and with wisdom and experience to make it happen.

The time was flexible for working adults, and there are skills and knowledge that can't be learnt from textbooks or online reading!

Our current process for Business Partner Due Diligence Checklist is done manually which cause errors and delays in the BP reviews and also hardcopies filings taking up storage space.

Through my lean project able to state out the Business Case and provide improvement to the current process. 
In the implementation plan, I was able to achieve time reduction by 50% and also digitalise for the BP reviews.

LSS skills enable me to streamline my current department's work process and execute an implementation plan with the knowledge and improve the work process. 

Just as LSS adopts a continuous improvement and efficiency system, I intend to take up the LSS Black Belt Certification from SMU in maybe another 2 – 3 years’ time.

My key takeaways from this course : skills sets and knowledge acquired from both the instructor and through discussions with other participants. This course has benefitted me as it has helped me to look at work processes from a different angle and the applications of LSS to work across different industries and nature.

Yes, I would recommend someone to take up the same course.

The course has helped me better frame my analysis in a methodological way when approaching my clients' challenges. The framework also allows me to delve deeper into both the quantitative and qualitative gains that companies can achieve by streamlining their processes with technology.

It helps me to clearly identify process gaps and improvement areas for clients. 

Francis is able to constantly substantiate real-life examples to show the application of Lean Six Sigma methodologies!

My future plans after Green Belt certification: Lean Six Sigma Black Belt Certification!

The programme was well organised, with classes spread over three months to minimise disruption to work. Francis, the instructor, was dedicated and passionate, often staying back after class to answer questions and guide us on our projects. My current project focuses on improving key Operations processes — New Business, Policy Servicing, and Claims - to support the company’s vision. Lean Six Sigma is highly relevant for organisations looking to transform or digitalise operations, as it provides a systematic approach to problem-solving and process improvement.

After attaining the Lean Six Sigma Green Belt Certification, I am keen to pursue the Black Belt Certification and would highly recommend this SMU course to anyone looking to upskill.

This course benefitted me in my organization by process improvement translating into monetary savings : the purchasing workflow was streamlined and cost saving for the company projected to be approximately $70K per annum. 

Mr Francis Lim is very experienced and can articulate really well. Being knowledgeable and being able to impart knowledge is very different. To this end, I think he did exceptionally well!

Yes, I would recommend a friend to take the course!

This programme gives participants a comprehensive understanding of how Lean Six Sigma being applied to improve processes in different industries through waste elimination and variation reduction. LSS provides a systematic way and outlines the fundamental methodology to drive bottom-up continuous improvement, manufacturing operations management and improve asset performance.

The diverse backgrounds of the cohort provided me with an opportunity to learn from others and understand different challenges faced in other industries. The instructor has fantastic working experience and he masters the LSS concept very well. I highly recommend this LSSGB course and will be taking up LSS Black Belt Certification by SMU Academy!

Lean Six Sigma gave me better visibility into my project performance with tools to measure progress and identify improvement areas. Using these methodologies, my 15-member cross-functional team successfully implemented a change management plan for a client’s new department, resulting in a 175% increase in customer acquisition within a few months. The instructor’s real-life case studies and extensive industry experience made the lessons practical, insightful, and highly valuable.

I would definitely recommend this course to any professionals!

The course significantly enhanced my Lean Six Sigma knowledge and skills, helping my team improve manufacturing productivity and achieve zero defects in oil volume dispensing for refrigeration compressors. Francis delivered the course in a highly practical and engaging way. I am now pursuing my Black Belt certification with SMU Academy to further deepen my expertise.

The trainer Francis is knowledgeable and was able to conduct the lesson in an interactive and professional manner. He is relatable and was able to share his industry knowledge to help me understand the Lean Six Sigma topic. I was quite hesitant in taking up the course initially as I know this is not an easy course to complete but Francis was able to address my concerns and provided support both in class and outside of classroom. 

The SMU learning material is clear and has helped me through this process. He had also inspired me to read up more about Lean Six Sigma and help me drive change in my organisation. This course brings great value for people’s leader and for anyone who is keen to pursue process improvement during this uncertainty.