Lean Six Sigma Green Belt Certification

Innovation & Business Improvement

Next Intake: 9 Jan 2025 (Thu)

Basic
SkillsFuture
Short Courses

This programme is conducted on-campus.

Next course starts on

9 Jan 2025 (Thu) See Full Schedule

Fee

SGD4,905* (as low as SGD571.50 after maximum funding) Learn More

Duration

Intake 78
6 days
Weekdays (9am - 5.45pm)
*Classes for this intake will be conducted in the day.

Intake 79
6 days
Weekdays (9am - 5.45pm)
*Classes for this intake will be conducted in the day.

Level

Basic

Who Should Attend

Managers/ Team leads
Professionals seeking to lead improvement efforts in their work areas
Anyone with an aspiration to lead projects

PREREQUISITES

A Bachelor's Degree; or
A Diploma with at least 1 year of working experience
Must be employed

Overview

As organisations compete, the ones that can execute with quality and speed to deliver superior customer experience supported by efficient processes typically have the competitive advantage.

Conversely, a culture that lacks the skills and willingness to change and improve can inhibit the delivery of innovation and competitive advantage. Besides being competent in the functional skills and knowledge one is hired for, it is important for employees to have the skills and mindset to solve problems, innovate and be a catalyst for change in an organisation.

ABOUT THE COURSE

Lean Six Sigma introduces frameworks that improve customer experience and processes while retaining functional responsibilities at an introductory level, hence Green Belt. Participants will learn to apply their knowledge in improvement projects that often relates to their functional areas and project scopes. This is in contrast to a Lean Six Sigma Black Belt level that typically requires full-time multiple project responsibilities for improvements of a high level of scale, complexity and challenge.

A participant with Lean Six Sigma Green Belt certification reflects evidence of a high standard competency through rigorous training and assessment. This equips the participant to professionally embark in a career that would espouse continuous improvement using Lean Six Sigma.

Learning Objectives

Appreciate the key principles, focuses, history and differences in Lean and Six Sigma
Frame and define problems or opportunities, goals, and scope for improvement
Understand the importance and key aspects of managing team and change for improvement
Appreciate the tools in the Lean Six Sigma Green Belt toolbox; select and apply the tools according to the needs of a project in terms of measurement, analysis, innovation, implementation and sustaining the benefits
Understand and manage the improvement project and process using the framework

Topic/Structure

Session 1
•   Course and Certification Overview and Expectations
•   Introduction to Lean Six Sigma
•   Define Phase and Basic Project Management (for Continuous Improvement)
•   Basic Change Management
•   Basic Statistics and Graphical Tools
•   Voice of Customers

Session 2
•   Introduction to Measure and Analyse Phase
•   Process Mapping and Value Stream Map (VSM)
•   Baseline and Measurements
•   Root Cause Analysis

Session 3
•   Introduction to Improve and Control Phase
•   Generating Solutions
•   Selecting and Implementing Solutions
•   Holding the Gains (after Implementation)
•   Final Case Studies
•   Project Sharing

Assessment

In-class participation
Online Test
Green Belt Project: One tollgate project review with final certification review by the trainer

LEAN SIX SIGMA GREEN BELT PROJECT BRIEF

The project is led and/or managed (such as core team) by the participant. The applicant can use a recent project completed within 1-2 years that fulfils the criteria for submission.
Able to demonstrate a project with the DMAIC framework.
The project has a SMART performance goal, problems/opportunity statement, and business case.
The project requires investigating and profiling the current state and baseline the current performance and identifying the root causes/critical factors before identifying, developing and implementing the solutions.
The project's solutions are accepted and implemented.

Two key project criteria include but are not limited to:

It must be a real-life business/ work-related project, not a theoretical and/or non-genuine one, nor can it be a project on personal or family lives.
The project cannot be one where the solution is already known and pre-determined as the DMAIC framework requires identifying and confirming solutions to address identified root causes and/or critical factors that take place before solutions.

CERTIFICATION

Upon completion of the following certification criteria within 6 months, participants will be awarded a digital SMU Lean Six Sigma Green Belt Certification:

75% attendance of all training sessions
Successfully passed the test
Successfully delivered one improvement project using Lean Six Sigma methodologies with demonstrated understanding, application and improvement results

Calculate Programme Fee

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$1,471.50

(After SSG Funding 70%)

$571.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$1,471.50

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$571.50

(After SSG Funding 70%
+ MCES Funding 20%)

$571.50

(After SSG Funding 70%
+ ETSS Funding 20%)

$571.50

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$4,905

(No Funding)

$4,905

(No Funding)

$4,905

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit: Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).
Workfare Skills Support Scheme: From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

Organisation must be registered or incorporated in Singapore
Employment size of not more than 200 or with annual sales turnover of not more than $100 million
Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
Trainees must be Singapore Citizens or Singapore Permanent Residents
Trainees must not be a full-time national serviceman
Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

Intake Information

Intake 78: 14 Nov - 13 Dec 2024 [Registration Closed]
*Classes for this intake will be conducted in the day.

Session 1: 14-Nov-2024, 15-Nov-2024
Session 2: 28-Nov-2024, 29-Nov-2024
Session 3: 12-Dec-2024, 13-Dec-2024

Intake 79: 9 Jan - 21 Jul 2025 [Open for Registration]
*Classes for this intake will be conducted in the day.

Session 1: 9-Jan-2025, 10-Jan-2025
Session 2: 16-Jan-2025, 17-Jan-2025
Session 3: 23-Jan-2025, 24-Jan-2025

Programme Registration

Registrants are required to submit the following supporting documents at the point of registration:

(i) Copy of Certificate of Highest Qualification

(ii) Updated copy of Curriculum Vitae

Waiting List

From time to time, seats in current or upcoming intakes may be opened up. Please contact us via our enquiries form if you would like to be placed on our waiting list.

Trainers

Francis Lim

Lean Six Sigma Master Black Belt, Trainer, Consultant

Singapore Management University

Testimonials

The Financial Services/Banking industry is continuously driving for Process Improvements and Process efficiencies. Lean Six Sigma (LSS) provides a methodology and Framework to achieve this. As Program Office Regional Head Asia (IT & Operations) I am responsible for: Project/ Programme Portfolio Management(PPM); Quality Assurance; Executive Project/Program Portfolio Reporting/Monitoring. Our project goal is to define a formal Asia Project Portfolio Budget process with clearly identified key stakeholders for input and output and reduce the time to complete the budget process in Asia from four to two months. The instructor was very supportive after the class. I think use of interactive team case studies during the course was very effective in grasping the tools/techniques available for LSS. I would recommend this course to other colleagues!

Jeanne Vullinghs

Regional Head Asia Programme Office

Rabobank Singapore

This course benefitted me by bringing about a more systematic way to manage the project, identify the problem and handle it. Knowledge and tool are only useful when deployed in the right situation and with wisdom and experience to make it happen. The time was flexible for working adults, and there are skills and knowledge that can't be learnt from textbooks or online reading!

Steven Chiang

Design Engineer

Cyient Singapore Pte Ltd

Our current process for Business Partner Due Diligence Checklist is done manually which cause errors and delays in the BP reviews and also hardcopies filings taking up storage space. Through my lean project able to state out the Business Case and provide improvement to the current process.
In the implementation plan, I was able to achieve time reduction by 50% and also digitalise for the BP reviews. LSS skills enable me to streamline my current department's work process and execute an implementation plan with the knowledge and improve the work process. Just as LSS adopts a continuous improvement and efficiency system, I intend to take up the LSS Black Belt Certification from SMU in maybe another 2 – 3 years’ time.

Chow Min Hui

Corporate Services

Rabobank Singapore

My key takeaways from this course : skills sets and knowledge acquired from both the instructor and through discussions with other participants. This course has benefitted me as it has helped me to look at work processes from a different angle and the applications of LSS to work across different industries and nature. Yes, I would recomend someone to take up the same course.

Annabel Ang

Course Chair

Singapore Polytechnic

The course has helped me better frame my analysis in a methodological way when approaching my clients' challenges. The framework also allows me to delve deeper into both the quantitative and qualitative gains that companies can achieve by streamlining their processes with technology. It helps me to clearly identify process gaps and improvement areas for clients. Francis is able to constantly substantiate real-life examples to show the application of Lean Six Sigma methodologies! My future plans after Green Belt certification: Lean Six Sigma Black Belt Certification!

Huang Jun Ming

Consultant

Capgemini Singapore Pte Ltd

The curriculum of this programme was well planned and organised as classes were spread out over three months so as to not eat into working hours. Most importantly, the course instructor – Francis was very dedicated and passionate in this area. There were several times where he would stay back after the course have ended to address my queries or guide us with the project. PACS’s Transformation Office was set up to facilitate Transformation process within the organization, to improve the way we work and to help our customer, distribution channels and employees live life well. The project that I am currently on is to assess the current key processes (New Business, Policy Servicing and Claims) in the Operations Division and to identify areas of improvement to help the company to achieve our vision. People tend to see automation and digitalisation as a means to eliminated inefficiencies and to resolve their issues.However, without understanding the root cause of the issues, more often than not, they would end up automating the issues (thus making it more complicated), or buying a software that does not add any value to their current processes and to solve the issues that they are facing. In other words - “garbage in, garbage out”. Lean Six Sigma becomes more relevant than ever for companies looking to transform or digitalise their business and operation as the methodologies enable the organization to identify their key issues, root causes and solution in a systematic approach to achieve their objective. After attaining Lean Six Sigma Green Belt Certification, I am keen to pursue Black Belt Certification to raise my proficiency in this area of expertise. I would definitely recommend friends/colleagues that are keen to upskill themselves to take up this Lean Six Sigma course from SMU.

Leon Tan

Process Improvement Specialist

Prudential Assurance Company Singapore (PACS)

This course benefitted me in my organization by process improvement translating into monetary savings : the purchasing workflow was streamlined and cost saving for the company projected to be approximately $70K per annum. Mr Francis Lim is very experienced and can articulate really well. Being knowledgeable and being able to impart knowledge is very different. To this end, I think he did exceptionally well! Yes, I would recommend a friend to take the course!

Francis Ong

Deputy General Manager

Shori Pte Ltd

This programme gives participants a comprehensive understanding of how Lean Six Sigma being applied to improve processes in different industries through waste elimination and variation reduction.
LSS provides a systematic way and outlines the fundamental methodology to drive bottom-up continuous improvement, manufacturing operations management and improve asset performance. My current job scope: Smart Factory and Lean Transformation in Aerospace OE Manufacturing industry.
Manufacturing exceeded more than 50% of standard cycle-time to finish the processes for particular products.As the production lead time increased, customers are impacted due to longer waiting time of products delivery. By reduction of 50% reduction in variation hours on the targeted products, this translates to an estimated savings of S$211,418.40 per annum. The diverse backgrounds of the cohort provided me with an opportunity to learn from others and understand different challenges faced in other industries. The instructor has fantastic working experience and he masters the LSS concept very well. I will be taking up LSS Black Belt Certification by SMU Academy! I highly recommend this LSSGB course provided by SMU Academy!

Roger Tey

Technical Lead

Rolls-Royce Singapore Pte Ltd

Lean Six Sigma has provided me with a better visibility on how my project is currently performing with tools that allow me to measure the progress and spot areas in need of improvement.

With Lean Six Sigma, my team (comprising of 15 key members across multiple departments) and I are able to smoothly implement a change management plan for my client’s new department to focus on market research, branding, digital marketing, development of application, business development and sales activities. Since commencement of project, we doubled customer acquisition by 175% increase in a couple months! Real-life cases shared with us during class by a professional who has used Lean Six Sigma methodologies for over two decades was an eye-opening moment as you could see all the theories, and processes learned from the slides put into practice in a real professional environment and witness their outcome. This is a crucial element in my learning curve! I would definitely recommend this course to any professionals!

Norris Capsie

Consulting Director and Co-founder

Alphanova Pte Ltd

The training course practically enhance my know how and skillset. I use and applied what I learnt. These made and continued to make that differential, positive impact to my organisation in our workaround for the factory manufacturing productivity program, and to maximise our project teams’ effort toward delivering a satisfactory solution to our customers. It enabled me too, to drive my team better in creating and delivering a more efficient/ stable oil volume dispensing process! This in return, delighted our customers with zero defects in our refrigeration compressors with regard to the oil volume amount dispensed. A very well-presented course with well-organised material which has been well delivered! Francis was very experienced and had great knowledge of Lean Six Sigma and was able to teach it in a very practical experience-based style. Would highly recommend the course to other colleagues in the company! I am currently embarking on my Black Belt training course /certification with SMU Academy, to further broaden & enhance my knowledge in lean six sigma!

Ang Koh Yoong

Plant Manager

Panasonic Appliances Refrigeration Devices Singapore

The trainer Francis is knowledgeable and was able to conduct the lesson in an interactive and professional manner. He is relatable and was able to share his industry knowledge to help me understand the Lean Six Sigma topic. I was quite hesitant in taking up the course initially as I know this is not an easy course to complete but Francis was able to address my concerns and provided support both in class and outside of classroom. The SMU learning material is clear and has helped me through this process. He had also inspired me to read up more about Lean Six Sigma and help me drive change in my organisation. This course brings great value for people’s leader and for anyone who is keen to pursue process improvement during this uncertainty.

Samuel Seet

Premium Travel & Lifestyle Manager

American Express

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