Executive Certificate in Leadership and People Management

Overview

The Executive Certificate in Leadership and People Management is a dedicated programme for leaders and high potential managers to enhance their ability to manage with competence and lead for personal and organisational success.

The hallmark of a great leader is the ability to lead and inspire others to reach greater heights. The development of a capable individual contributor to a successful leader of others is one of the most rewarding career stages.

The Executive Certificate in Leadership and People Management explores the important management facets such as personal effectiveness in senior roles, leading strategies development and implementation, managing change in a diverse, challenging and rapidly evolving business environment, communicating effectively and developing talents.

Next Course Starts On25 Jul 2018 (Wed) See Full Schedule
Fee SGD16371.00* (as low as SGD1086.30* after maximum funding) Learn more
Duration

3 days per module

Level
Intermediate
Venue

Singapore Management University

Programme Partner

mercer

SMU has partnered Mercer to jointly design and deliver the programme. The unique partnership offers participants the  powerful combination of the best in class research and industry practices that are globally oriented, with special relevancy to the Asian business environment.

Learning Objectives

Leveraging on SMU’s distinctive pedagogy for interactive, discussion driven and thought provoking seminar-style teaching, and Mercer’s experience in helping clients achieve lasting impact and measureable results in business performance in more than 125 countries, we aim to provide our participants with the ability to translate the learning and insights into practice at the workplace. A variety of teaching methods such as experiential learning, role plays, case discussions, presentations, exercises, assignments and oral questioning will be employed by the programme’s faculty in the training sessions. There will also be formal assessments for every module which serve to assess a participant’s understanding of the subject matter.

Topics/Structure

Module 1

Leadership for Strategic Impact

Next course starts on: 01 Oct 2018 (Mon) (See complete schedule)

Overview

This module will assist in your evolution from manager to strategic leader. The course provides case studies and practical tools to help you think, communicate, and lead strategically to further organisational objectives. It covers areas such as contributing to organisational strategy, ensuring compliance with corporate governance requirements and providing direction to line managers.

Topics/Structure

  • Engaging Stakeholders in Strategy Development and Implementation
  • Involving the Right Stakeholders in Strategy Development
  • Presenting your Strategy to Garner Stakeholders’ Support
  • Corporate Governance
  • Employee Engagement
  • Situational Leadership and Coaching Techniques
You can choose to take this module only. Learn more
Module 2

Talent Management for Business Leaders

Next course starts on: 07 Nov 2018 (Wed) (See complete schedule)

Overview

In view of the shortage of top talent as well as stiff competition for talent, organisations are no longer only concerned about developing and replacing top talents. Organisations have to focus on the attraction and cultivation of their best talent at all levels of the organisation.

Topics/Structure

  • A high-performance culture
  • Leadership in talent management
  • Assessing talent and performance
  • Acquiring and onboarding high-potential employees
  • Developing and positioning high-potential employees
  • Successful talent planning and reviews
You can choose to take this module only. Learn more
Module 3

Becoming a Whole Leader

Next course starts on: 05 Dec 2018 (Wed) (See complete schedule)

Overview

Companies are increasingly focused on driving an aggressive growth agenda and prioritising innovation to deal with today’s fast moving, interconnected, complex, and globally diverse marketplace. As a result, expectations of leaders are higher than ever before. Consider these leader profiles:

• Has brilliant ideas but does not follow through to bring them to fruition.
• Is incredibly hard working but lacks the ability to collaborate with others.
• Is laser focused on ambitious goals but is afraid to take calculated risks.

Do these sound like successful leaders? The next great CEO? Not likely. Why? They are all partial leaders.

Whole leaders know how to leverage their strengths, but they can also recognise when a different approach is needed.

Topics/Structure

  • Whole Leadership Overview
  • Personal Brand and Executive Presence
  • Effective Communication
  • Team Alignment
  • Influencing Techniques
You can choose to take this module only. Learn more
Module 4

Facilitating Innovation and Leading Change

Next course starts on: 25 Jul 2018 (Wed) (See complete schedule)

Overview

Prime Minister Lee Hsien Loong warned against ‘navel gazing’ – the “Hello Kitty” campaign fiasco and the Singapore’s “fish ball stick” story both illustrate the need to adopt a wider and more ‘strategic thinking’ approach. You will learn how to create an environment that encourages risk taking and enterprising behaviours overcoming the “kiasu” and “kiasi” culture. You will also learn how to reduce defensiveness and evolve a learning organisation culture, adaptive in surviving in a VUCA (Volatile, Uncertain, Complex and Ambiguous) world, as well as apply strategic, “zoom out” Systems Thinking to avoid the “domino effect” of unintended consequences. After weighing risks and rewards, you will see opportunities for innovation and change. You will have fun learning from others and working on practical real-life challenges.

 

Note: This module is formerly known as Taking Risk out of Risk - for a Change!.  It is recently renamed Facilitating Innovation and Leading Change after it has been aligned to the new 'Facilitate Innovation and Lead Managers to Manage Change' (LPM-CHG-501C-0) Skill Standard under the Leadership & People Management (LPM) Skills Framework. 

Please note that more emphasis will now be given to facilitating innovation and leading change, and the coverage on risk will be reduced, given what is stipulated in the Skill Standard. 

 

Topics/Structure

  • Taking Calculated Risk
  • Identifying Opportunities for Innovation
  • Applying Systems Thinking
  • Managing Change by Successfully Executing Strategies
  • Creating a Learning Organisation
You can choose to take this module only. Learn more
Module 5

Role of Effective Managers – Connecting the Dots!

Next course starts on: 03 Sep 2018 (Mon) (See complete schedule)

Overview

In other words, on a personal level, this is the level where the need to develop and maintain business and professional networks takes on a more urgent tone. In addition, instead of managing workforce diversity, one now encourages it. Hence in this module, the focus is on how one can actively shape the direction of the division.

The framework for this module focuses on larger issues that begin with understanding one’s role in the organisation as that of a super network connector, both for key stake holders within and outside the organisation to facilitate the seamless interaction between key internal and external stakeholders. In other words, the manager at this level is no longer only focusing within the organisation. Understanding and developing this role will necessitate the re-examination of the group/organisational culture, and more importantly learn how to enact change management. Change management is a key focus at this level as the shaping of the group/organisation demands skills in engagement, buy in and execution. An understanding of how culture is facilitated by practices of the organisation also is important and there will be a module that analyses and evaluates how organisational human resource policies frame one’s perception of what the organisation values. In turn, this is also the area where one can actively encourage workforce diversity and in the process work out potential conflict areas that can be better managed, both at the interpersonal and at the organisational level. In summary, this module takes on an in-depth analysis of how policies can be shaped to reflect the key values of the organisation. The manager at this level is the one who will be equipped to do so.

Topics/Structure

  • The Manager as the Super-connector
  • Building your Networks
  • Managing your Networks
  • Leveraging your Networks
  • Championing Diversity
  • Resolving Conflicts
You can choose to take this module only. Learn more
Module 6

Driving Performance Excellence

Next course starts on: 15 Aug 2018 (Wed) (See complete schedule)

Overview

At the end of the day, it all comes down to results. But what is a leader’s role in ensuring both short term and long term value for the organisation?

Building leadership capabilities is a powerful way to win competitive advantage. In today’s challenging business environment, great leaders are able to secure short-term wins as well as build growth engines for the future. They drive execution through disciplined planning and set high standards for themselves and their teams.

Topics/Structure

  • Effective Business Planning
  • Minimising Risks in Business
  • What and How of Performance
  • Assessing Team Performance
  • Performance Management Cycle and Best Practices
  • Rewarding Performance
You can choose to take this module only. Learn more

Who Should Attend

Middle to senior level executives who wish to:

  • enhance their leadership and people management skills and
  • extend their competencies to lead with purpose.


Pre-requisites

Participants should:

  • ideally be a Head of Department or senior business executive with more than 5 years of significant managerial responsibilities; or
  • business leaders who demonstrate exceptional leadership potential in their course of work; and
  • have direct reports.


Participants’ Profiles (Intake 1 to 5)

Assessment

There will be a variety of assessments for each module which include, but not limited to presentation, written assignment, class exercise, case studies analysis and individual written assessment. 

For each module, participants have to meet a minimum attendance rate of 75% and are required to complete the assessments.  Only upon passing of the assessments and successful completion of each module, will participants be issued a Certificate of Completion.

The Certificate of Completion incorporates the Statements of Attainment (SOAs) awarded under the Leadership and People Management Framework of the Singapore Workforce Skills Qualifications (WSQ) system.

In order to be awarded with the Executive Certificate in Leadership and People Management, participants are required to complete all 6 modules within a maximum duration of 3 years.

Aside from the seminar styled teaching method used in class, there will also be extensive use of experiential learning methods to put into practice the theories that have been learned. Normally, such learning activities will be done in groups.  Every time that you are required to do work in a group, you will be randomly assigned so that opportunities will be created for you to know your fellow classmates for the purposes of networking plus observing their participation and contribution in class.

Fees and Funding

FULL FEE S$2,728.50* per person/ per module

For Singapore Citizens / Permanent Residents

Fee payable to SMU AFTER 70% SSG FUNDINGS$818.55* per person/ per module

FOR SINGAPORE CITIZENS AGED 40 YEARS & ABOVE

Fee payable to SMU after 70% SSG FUNDING & 20% SkillsFuture Mid-Career Enhanced SubsidyS$308.55* per person/per module
For Singapore Citizens aged 35 years & above (13 years & above for Persons with Disabilities) earning a monthly income of not more than SGD2,000Fee payable to SMU after 70% SSG Funding & 25% Workfare Training Support SchemeS$181.05* per person/ per module
For SMEs* sponsoring their employees who are Singapore Citizens / Permanent ResidentsFee payable to SMU after 70% SSG Funding & 20% Enhanced Training Support for SMEs (Please refer to below for ETSS criteria)S$308.55* per person/ per module

*(incl. 7% GST)

Fees Include:

  • Tuition
  • Instructor's fee
  • Course materials
  • 2 tea break refreshments per day (excl. lunch) during the module
  • 1 assessment per person for each module

Re-assessment fee at SGD481.50 (incl. 7% GST) per attempt, up to a maximum of 2 re-assessments per person for each module. Please note that re-assessment fee is not supported by the SSG Funding.

The first re-assessment has to be taken within 2 weeks after the notification of result. The first re-assessment will be held on a weekday specified by SMU Academy and conducted from 6.30pm to 8.30pm.

SkillsFuture Credit

Singapore Citizens aged 25 and above, and self-funding may use their SkillsFuture Credit (up to SGD500) to defray part of the course fee.  With effect from 19 May 2017, SkillsFuture Credit claim will only be paid directly to the training provider from SkillsFuture Singapore.  Claim should be submitted via the Training Exchange (click here) and SMU Academy has to be informed on the Claim ID no. and claim amount in order for the correct payable course fee amount to be reflected on the invoice.  Please click here for the User Guide on how to claim for SkillsFuture Credit. 

Absentee Payroll

Companies who sponsor their employees for the programme are eligible to apply for absentee payroll via the SkillsConnect system.  For more information, please visit SkillsConnect.

Enhanced Training Support for SMEs:

SMEs must meet all of the following criteria:

  • Organisation must be registered or incorporated in Singapore
  • At least 30% local shareholding by Singapore Citizens or Singapore Permanent Residents
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than SGD100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
Union Training Assistance Programme (UTAP)

All NTUC union members and self-funding are eligible for UTAP funding (up to SGD250 per annum).  Please click here for more information on UTAP and application. 

Schedule

Start Date(s)
Intake Information
 Intake 6Intake 7

Module 1: Leadership for strategic impact

18 – 20 Apr 2018 Fully Subscribed

01 – 03 Oct 2018 1 Seat Left

Module 2: TALENT MANAGEMENT FOR BUSINESS LEADERS

12 – 14 Jun 2018 Fully Subscribed07 – 09 Nov 2018 Open for Registration

MODULE 3: BECOMING A WHOLE LEADER

22 – 24 May 2018 Fully Subscribed05 – 07 Dec 2018 Confirmed to Commence

MODULE 4: Facilitating innovation and leading change 
(Formerly known as taking risk out of risk - for a change!)

25 – 27 Jul 2018 1 Seat Left28 – 30 Jan 2019 Open for Registration

MODULE 5: ROLE OF EFFECTIVE MANAGERS – CONNECTING THE DOTS!

03 – 05 Sep 2018 Fully Subscribed27 Feb – 01 Mar 2019 Open for Registration

MODULE 6: DRIVING PERFORMANCE EXCELLENCE

15 – 17 Aug 2018 2 Seats Left18 – 20 Mar 2019 Open for Registration

Testimonials

Excellent facilitators. Would join more modules.
Ken Lim
Director, Hilton Worldwide
Thanks SMU for organising this sort of useful training in Singapore.
Tong ZiQian
Board Director, Pfizer Singapore Trading
New insight. Show practical approach.
Ken Liew
General Manager, Wing Tai Retail
Models, use of corporate terminology & thinking were very real, practical and relevant... Facilitator is very experienced and engaging!
Goh Choo Beng
Medical Director, GlaxoSmithKline
Very, very insightful. Excellent choice of presenter / trainer. A big thank you to all organisers! Well done!!!
Isaac Tan
General Manager, Big 3 Productions
All topics were useful as each of them had content that was thought provoking and to take back to real life.
Guruswamy Mani
Country Manager, Reed Specialist Recruitment Malaysia Sdn Bhd
Kudos to the trainer. Eliza Quek puts much of effort and sincerity in her class and teaching. Her knowledge is amazing.
Nelieth Raghu Nambiar
Head, Pizza Hut Operations, Pizza Hut Singapore
Assessment lab with each team doing presentation at the end of each day is great.
Lim Yong Wah
Director, Project Management, Dou Yee International
Overall, the programmes are intensive but beneficial. Environment is conducive, facilitators are experienced, participants are strong and coordinators are efficient.
Goy Soon Heng
HR & Operations Director, CD Imaging

Additional Details

WSQ Accreditation

This programme is accredited under the Leadership and People Management (LPM) WSQ Framework which focuses on bolstering leadership and people management practices in Singapore.  Statement of Attainment (SOA) is awarded upon passing of the assessment and successful completion of each module.  For the LPM Skill Standard each module is aligned to as well as SOA awarded, please refer to the module details (click on "Learn More" in the modules' overview above).


Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

  1. NRIC (front & back) for Singapore Citizen & PR / Passport (identify page) for foreigner (scanned copy); and
  2. Highest qualification certificate (scanned copy); and
  3. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
  4. Complete organisational chart showing the registrant's position;
  5. Any other supporting documents e.g. company's recommendation letter


Waiting List

From time to time, seats in current or upcoming intakes may be opened up. Please email cps@smu.edu.sg your (i) full name, (ii) job designation, (iii) company name, (iv) contact no. and (v) intake (all modules) / selected module(s) & class dates, as well as all the following documents, to be registered on our waiting list.

  1. NRIC for Singapore Citizen & PR / Passport (identify page) for foreigner (scanned copy); and
  2. Qualification certificate(s) (scanned copy); and
  3. Updated Curriculum Vitae detailing managerial experience and number of direct reports

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