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Executive Certificate in Leadership & People Management - Driving Performance Excellence

  • Human Resource
  • Leadership & Management
Next Intake: 8 Sep 2025 (Mon)
  • Intermediate
  • Short Courses
  • This module is part of Executive Certificate in Leadership and People Management
Next course starts on
8 Sep 2025 (Mon) See Full Schedule
Fee
SGD2,779.50* (as low as SGD323.85 after maximum funding) Learn More
Duration

3 days

Level
Intermediate

Who Should Attend

Middle to senior level executives who wish to:

  • enhance their leadership and people management skills and
  • extend their competencies to lead with purpose.


Pre-requisites

Participants should:

  • be a Head of Department or senior business executive with more than 5 years of significant direct report managerial responsibilities, 
  • business leaders who demonstrate exceptional leadership potential in their course of work; and
  • have direct reports.


Participants’ Profiles (Intake 1 to 9)

Overview

At the end of the day, it all comes down to results. But what is a leader’s role in ensuring both short term and long term value for the organisation?

Building leadership capabilities is a powerful way to win competitive advantage. In today’s challenging business environment, great leaders are able to secure short-term wins as well as build growth engines for the future. They drive execution through disciplined planning and set high standards for themselves and their teams.

This module covers competency areas such as developing business plans, mitigating risks, enhancing team effectiveness, and managing group and individual performance – critical elements in the relentless pursuit of performance excellence that leads to strong and sustainable results.

Learning Objectives

By the end of this module, participants will be able to:

  • develop business plans to achieve success.
  • drive the implementation of strategies to manage and reward performance.
  • monitor divisional performance.

Topic/Structure

  • Effective Business Planning
  • Minimising Risks in Business
  • What and How of Performance
  • Assessing Team Performance
  • Performance Management Cycle and Best Practices
  • Rewarding Performance

Assessment

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

In order to be awarded with Executive Certificate in Leadership and People Management, participants are required to complete all 6 modules within 3 years.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$833.85

(After SSG Funding 70%)

$323.85

(After SSG Funding 70%
+ ETSS Funding 20%)

$833.85

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$323.85

(After SSG Funding 70%
+ MCES Funding 20%)

$323.85

(After SSG Funding 70%
+ ETSS Funding 20%)

$323.85

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,779.50

(No Funding)

$2,779.50

(No Funding)

$2,779.50

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

JOANNE FLINN
Founder
Shelton Consulting
JOANNE FLINN
Founder
Shelton Consulting
Joanne, an award-winning author, futurist, and board director, started her first $10 million business at 22, later leading multi-million-dollar ventures for PricewaterhouseCoopers. Founder and CEO of Projects Wings, Joanne assists leaders in business growth by bringing together strategy, sustainability, innovation, and culture. She’s spoken at conferences, corporate events, twice at TEDx Talks and is part of the Oxford Futures Forums. Joanne holds a Master of Science from HEC Paris and University of Oxford, a Bachelors of Economics and Bachelor of Law from University of Tasmania, she is the author of ‘the Success Healthcheck’ (Wiley 2010), editor of ‘New Eyes on Change Leadership’ (2013) and ‘Unleash Your Voice ~ Public Speaking for Every Woman’ (2019). Her most recent best selling book is ‘Greensight, the Sustainability Guide for Company Directors’ (2022).

Testimonials

This course has significantly enhanced my knowledge and experience in strategic goals and people management. I have became more aware of my own biases and learned how to conduct performance appraisals in a fairer manner.
Koay Boon Hsia
Head, Telesales
Income Insurance Limited

Additional Details

Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

  1. Highest qualification certificate (scanned copy); and
  2. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
  3. Complete organisational chart showing the registrant's position;
  4. Any other supporting documents e.g. company's recommendation letter

*Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.

 

Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years (of which a maximum of 3 LPM modules can be counted) will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes. 

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