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Executive Certificate in Leadership & People Management - Role of Effective Managers – Connecting the Dots!

  • Human Resource
  • Leadership & Management
Next Intake: 11 Jun 2025 (Wed)
  • Intermediate
  • Short Courses
  • This module is part of Executive Certificate in Leadership and People Management
Next course starts on
11 Jun 2025 (Wed) See Full Schedule
Fee
SGD2,779.50* (as low as SGD323.85 after maximum funding) Learn More
Duration

3 days

Level
Intermediate

Who Should Attend

Middle to senior level executives who wish to:

  • enhance their leadership and people management skills and
  • extend their competencies to lead with purpose.


Pre-requisites

Participants should:

  • be a Head of Department or senior business executive with more than 5 years of significant direct report managerial responsibilities, 
  • business leaders who demonstrate exceptional leadership potential in their course of work; and
  • have direct reports.


Participants’ Profiles (Intake 1 to 9)

Overview

At the transformational leadership level, where the span of control is larger and the focus is on the larger department or division, this module takes on another level. This is the level where there is stronger control over how the department/division will be shaped. In other words, on a personal level, this is the level where the need to develop and maintain business and professional networks takes on a more urgent tone. In addition, instead of managing workforce diversity, one now encourages it. Hence in this module, the focus is on how one can actively shape the direction of the division.

The framework for this module focuses on larger issues that begin with understanding one’s role in the organisation as that of a super network connector, both for key stakeholders within and outside the organisation to facilitate the seamless interaction between key internal and external stakeholders. In other words, the manager at this level is no longer only focusing within the organisation. Understanding and developing this role will necessitate the re-examination of the group/organisational culture, and more importantly learn how to enact change management. Change management is a key focus at this level as the shaping of the group/organisation demands skills in engagement, buy in and execution. An understanding of how culture is facilitated by practices of the organisation also is important and there will be a module that analyses and evaluates how organisational human resource policies frame one’s perception of what the organisation values. In turn, this is also the area where one can actively encourage workforce diversity and in the process work out potential conflict areas that can be better managed, both at the interpersonal and at the organisational level. In summary, this module takes on an in-depth analysis of how policies can be shaped to reflect the key values of the organisation. The manager at this level is the one who will be equipped to do so.

Learning Objectives

By the end of this module, participants will be able to:

  • develop and maintain business and professional networks.
  • encourage workforce diversity.
  • manage conflict.

Topic/Structure

  • The Manager as the Super-connector
  • Building your Networks
  • Managing your Networks
  • Leveraging your Networks
  • Championing Diversity
  • Resolving Conflicts

Assessment

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

In order to be awarded with Executive Certificate in Leadership and People Management, participants are required to complete all 6 modules within 3 years.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$833.85

(After SSG Funding 70%)

$323.85

(After SSG Funding 70%
+ ETSS Funding 20%)

$833.85

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$323.85

(After SSG Funding 70%
+ MCES Funding 20%)

$323.85

(After SSG Funding 70%
+ ETSS Funding 20%)

$323.85

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,779.50

(No Funding)

$2,779.50

(No Funding)

$2,779.50

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Dr Tan Hwee Hoon
Associate Professor of Organisational Behaviour & Human Resources
Lee Kong Chian School of Business
Dr Tan Hwee Hoon
Associate Professor of Organisational Behaviour & Human Resources
Lee Kong Chian School of Business
Dr Tan, a tenured professor with the Lee Kong Chian School of Business, SMU, earned her PhD in Management from Purdue University. She chairs the Faculty Senate at SMU and was the Area-coordinator of the OBHR group in SMU from 2018-2020. Active in research on interpersonal trust within organisations, she conducts Executive Training in English and Chinese, for various organisations globally, such as Barclays and Singhealth. Dr Tan consults for Singapore Tourism Board, IE Singapore, and APEC, delivering keynotes at international conferences. She served on the Practices Committee of the Institute of Human Resource Professionals and sits on the Singapore Medical Council’s Complaints Committee. She has published in top international journals, including the Academy of Management Journal, and sits on the review board of Journal of Management.

Testimonials

This course provided numerous insights from various industries which were interesting. I highly recommend my peers to attend this course as it offers a different perspective on work. Hwee Hoon has shared valuable information from different companies and can adeptly explain what went wrong and what the best approaches would be moving forward.
Ng May Fang
Sales
ST Engineering InfoSecurity Pte Ltd
Hwee Hoon did a wonderful job of allowing us to express our viewpoints while maintaining clarity regarding the overall direction and convergence in terms of course objectives. Thank you, Hwee Hoon.
Wee Daphne
Deputy Director
Ministry of Home Affairs
This course covered a wide range of topics, including networking, diversity & inclusion, and conflict management. These are all significant issues in the world, making the course highly relevant. I would like to express my gratitude to Hwee Hoon for the valuable insights she provided, as well as her extensive experience gained from past interactions with executives.
Han Lih-Kwong
Economics And Basic Data Lead
Shell Eastern Petroleum Ltd
I have truly connected the dots on how I can become an effective manager by understanding the culture of the team members I am managing. As a foreign student, I gained valuable insights from the class regarding the local culture, which I am eager to implement in my organization. I sincerely appreciate Hwee Hoon's energy and enthusiasm as an instructor. I learned a great deal from her advice and expertise. Thank you!
Cacananta Ninalyn Sulit
Managing Director
HFSE International School Pte Ltd

Additional Details

Programme Registration

Registrants are required to submit the following supporting documents via the registration system at the point of registration:

  1. Highest qualification certificate (scanned copy); and
  2. Updated Curriculum Vitae detailing managerial experience and number of direct reports; and
  3. Complete organisational chart showing the registrant's position;
  4. Any other supporting documents e.g. company's recommendation letter

*Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.

 

Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years (of which a maximum of 3 LPM modules can be counted) will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes. 

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