Certification FAQ

Once your certificate is ready, you will receive an email notifying that the certificate in .opencert format has been uploaded. You can then access and view the file through either your Skills Passport or Student Portal. Please refer to the step-by-step guide on viewing and downloading your SMU Academy course certification below or in this link here. 

No, there is no expiration date.

Participants will need to meet the following requirements to receive their digital certificate:

1. Attain a minimum of 75% attendance*
2. Pass all associated course assessments within the given deadline
3. Fulfil the payment of the course in full**

*Please be informed that participants who are not able to meet the minimum attendance requirement of 75% will not be eligible for assessments.

**In the case of partial or full payment using SkillsFuture credits (SFC) or PSEA, payment in full is fulfilled upon the successful receipt of the disbursement. SFC disbursement may take up to a month while PSEA disbursement may take up to 6 weeks from the application submission date, provided the application is approved.

Participants will need to meet the following requirements to receive their digital certificate:

1. Attain a minimum of 75% attendance*
2. Pass all associated course assessments
3. Fulfil the payment of the course in full**

Participants will be notified via email on the issuance of their digital certificate, accessible via the Student Portal/ Skills Passport. The digital certificates are powered by blockchain technology and can be verified using OpenCerts. 

• Self-sponsored: Certificates will be issued starting from the 14th working day after course completion.
• Company-sponsored: Certificates will be issued within 14 working days upon receipt of payment. 

*Please be informed that participants who are not able to meet the minimum attendance requirement of 75% will not be eligible for assessments.

**In the case of partial or full payment using SkillsFuture credits (SFC) or PSEA, payment in full is fulfilled upon the successful receipt of the disbursement. SFC disbursement may take up to a month while PSEA disbursement may take up to 6 weeks from the application submission date, provided the application is approved.

Digital certificates will be issued according to your registered name as indicated in your SMU Academy Student Portal. For participants with Singpass, the information will be retrieved from MyInfo, which contains Government-originated data that is not editable in order to preserve data integrity for verification. There will not be any amendments made to the participant’s name.