Programme
The duration for course completion can be found in the respective course page on our website.
Course details will be sent to participants 7 days before course commencement.
For participants who have made full payment, an “LMS Enrollment Email” with content materials and zoom link in LMS will be sent to participants 6 days prior to course commencement.
Some course pages on our website include 2 different TGS codes. Each code represents the mode of conduct.
The mode of delivery for the course can be found on the course page and registration portal.
For courses which are delivered online, the class will be conducted via Zoom.
For courses which are conducted face-to-face, the venue will be at Singapore Management University unless otherwise stated.
More details will be provided via email closer to the start of the course date.
We offer a variety of modules that are available on a standalone basis. However, there are some modules that are part of a full certificate and are not available on a standalone basis. If a module is not offered on a standalone basis, this detail will be indicated on the course page.
Please refer to the Course Admin email which will be sent to you nearer to the course commencement.
If a laptop is required, it is recommended that you bring your personal Laptop/ Tablet/ iPad with webcam or inbuilt camera, and Chrome Web Browser installed. (Company laptops are not recommended)
It is recommended that you use your personal Laptop/ Tablet/ iPad with a webcam or inbuilt camera, and Chrome Web Browser installed (Company laptops are not recommended).
Cameras will need to be turned on for attendance purposes.
Please ensure that you attend the session on time and have downloaded the latest version of Zoom should you be using an installed application on your computer. More information will be provided in our email upon successful registration.
The minimum bandwidth requirement for Zoom is 1.2Mbps. For more information about the system requirements for Zoom, please click here.
Please refer to the course pages for the system requirement especially for tech-related programmes.
There are some courses with pre-requisites, which will be indicated on the course page. Please refer to the individual course page for more information.
The timing of the course is indicated on the course page. More information will be provided closer to the course commencement.
Certification
Once your certificate is ready, you will receive an email notifying that the certificate in .opencert format has been uploaded. You can then access and view the file through either your Skills Passport or Student Portal. Please refer to the step-by-step guide on viewing and downloading your SMU Academy course certification below or in this link here.
You may submit your request for a replacement certificate via our General Enquiry form. Please note that re-issurance is only applicable to digital certificates and will be subject to a fee of $21.80.
Participants will need to meet the following requirements to receive their digital certificate:
- Attain a minimum of 75% attendance
- Pass all associated course assessments within the given deadline
- Fulfil the payment of the course in full*
*In the case of partial or full payment using SkillsFuture credits (SFC) or PSEA, payment in full is fulfilled upon the successful receipt of the disbursement. SFC disbursement may take up to a month while PSEA disbursement may take up to 6 weeks from the application submission date, provided the application is approved.
Participants will need to meet the following requirements to receive their digital certificate:
- Attain a minimum of 75% attendance
- Pass all associated course assessments
- Fulfil the payment of the course in full*
Participants will be notified via email on the issuance of their digital certificate, accessible via the Student Portal/ Skills Passport. The digital certificates are powered by blockchain technology and can be verified using OpenCerts.
- Self-sponsored: Certificates will be issued starting from the 14th working day after course completion.
- Company-sponsored: Certificates will be issued within 14 working days upon receipt of payment.
*In the case of partial or full payment using SkillsFuture credits (SFC) or PSEA, payment in full is fulfilled upon the successful receipt of the disbursement. SFC disbursement may take up to a month while PSEA disbursement may take up to 6 weeks from the application submission date, provided the application is approved.
Attendance
Participants are required to attain a minimum of 75% attendance and pass the associated assessments in order to receive a digital Certificate of Completion issued by Singapore Management University. Participants who are late beyond 1.5 hours will not be admitted to the class.
POCs can export attendance records for participants in their branch/department from the Client Portal. POCs with admin access will be able to view and export attendance for all records tagged to the company. Each export will show the attendance of the participants from your company/branch by schedule/intake (i.e per course and per course period).
Please note that this feature is only available on the client portal to POCs for company-sponsored participants.
For a step-by-step guide, please refer to guide below or in this link here.
Participants must attain a minimum of 75% attendance in order to be awarded a Certificate from the Singapore Management University.
All Zoom sessions will be recorded for SSG Funding auditing purposes. There will be no re-distribution of any video recordings. As part of SSG funding requirements for online classes, participant’s device camera must be turned during the entire duration of the course. Participants’ entire face must be visible during the entire duration of the course (i.e. not just the forehead/ eyebrows). Please also ensure that your name as per NRIC is indicated correctly when logging into the Zoom session.