showSidebars ==
showTitleBreadcrumbs == 1
node.field_disable_title_breadcrumbs.value == 0
Singapore Management University (SMU) Singapore Management University (SMU) Singapore Management University (SMU) Celebrating Meaning Impact: 25 Years and Beyond
SMU Academy

Main navigation

  • Home
  • About Us
    Overview Why Choose Us
  • Courses & Programmes
    Course Finder Short Courses Full Certificates Industry Practice Master of Digital Economy Industry Graduate Diplomas (IGD)s Internationalisation Series SkillsFuture Career Transition Programme (SCTP) SkillsFuture Level-Up Programme
  • Learning & Development for Companies
  • Resources
    Events Insights News Videos & Webinars
  • FAQs
    FAQs Course Information SkillsFuture Credit
  • Contact Us
    Enquire Now Getting to SMU
  • OpenCerts Verifier

Negotiation Courses: Build Confidence, Persuade and Influence Effectively

Negotiation Courses in Singapore: Empower Your Business

Negotiation is the art of achieving mutually beneficial outcomes through clear communication, empathy and strategic thinking. It is a crucial skill that helps individuals navigate workplace discussions, client agreements, and personal interactions with confidence. SMU Academy's SkillsFuture-eligible negotiation courses equip learners with practical frameworks to communicate persuasively and make sound decisions. Businesses can also explore the negotiation courses below to strengthen their teams’ influence and relationship-building abilities.

Find your course

Basic Negotiation Courses to Start With

For those new to negotiation, SMU Academy’s introductory courses provide an engaging overview of essential concepts such as preparation, communication styles, and emotional intelligence. Learners will gain confidence in articulating their viewpoints, understanding counterpart motivations, and finding common ground. These beginner-friendly courses help individuals strengthen their interpersonal abilities and develop a more collaborative mindset when navigating professional interactions.

Service Management: Strategies For Negotiation And Communication

Designed to provide participants with the knowledge and techniques to become master negotiators. Learn the art of making deals whilst using a variety of tools to creating and enhancing mutual value with your customers.

Find Out More

Team Leadership: Achieving Win-Win in Negotiations

Learn to motivate and manage a team to negotiate with confidence, clarity, and effectiveness. It includes case studies that allow them to apply negotiation strategies, guidelines, and policies. The course focuses on developing the ability to plan, implement, and provide feedback on negotiations.

Find Out More

Transforming Enterprises Module 2: Negotiate (English & Mandarin)

Define and set negotiation objectives and potential outcome scenarios, while understanding the various types, stages, and styles of negotiation. Develop strategies and techniques to succeed at the negotiation table, unlocking value for your enterprise and all parties to achieve an optimal solution.

Find Out More

Where Are Negotiation Skills Most Valuable?

Negotiation plays a key role in nearly every industry, influencing how professionals reach agreements, build partnerships, and resolve conflicts. Strong negotiation skills enable individuals to balance diverse interests and create value in any organisation.

 

  • Sales and marketing: Professionals negotiate contracts, pricing, and client expectations to secure long-term business relationships
  • Human resources: HR teams use negotiation to manage employee relations, resolve conflicts, and discuss compensation packages effectively
  • Procurement and supply chain: Effective negotiation ensures the best value and terms when managing supplier partnerships
  • Finance and banking: Negotiation helps professionals make investment decisions, discuss client terms, and manage stakeholder interests
  • Consulting and management: Strong negotiation facilitates collaboration, alignment of objectives, and the achievement of shared goals

Tips for Improving Negotiation Skills

Becoming an effective negotiator takes practice, reflection, and a willingness to learn. The following tips can help professionals enhance their approach and outcomes.

 

  1. Prepare thoroughly: Understand both sides’ needs and priorities before entering a discussion
  2. Listen actively: Pay close attention to what others say to uncover key interests and motivations
  3. Stay objective: Keep emotions in check and focus on data and logic to maintain credibility
  4. Build rapport: Establish trust and goodwill to create a collaborative environment
  5. Reflect and adjust: Review past experiences to identify improvement areas for future negotiations
  6. Attend negotiation courses: Learn proven methods and strategies from industry experts at SMU Academy to refine your negotiation approach

Why Choose SMU Academy? 

At SMU Academy, learners benefit from an education that blends academic insight with industry relevance. Our negotiation courses are thoughtfully designed to enhance professional communication, strategic thinking, and problem-solving abilities that are directly applicable in the workplace.

 

  • Expert faculty: Courses are led by experienced practitioners and academics with real-world expertise
  • Applied learning approach: Training emphasises practical application through case studies, group exercises, and simulations
  • Trusted reputation: As part of Singapore Management University, SMU Academy is known for delivering quality programmes that empower lifelong learning

Negotiate Your Way to Success

Negotiation is a powerful skill that can transform how you communicate, influence, and achieve results. Start enhancing your abilities today with negotiation courses at SMU Academy.

Need help choosing a course? Drop us an enquiry and our learning specialists will be in touch.

Contact Us

Chatbot
Hey, chat with me!

SMU Academy Chatbot

Directions & Carpark

  • Maps & Directions
  • Carpark Information

Courses

  • Course Finder
  • Short Courses
  • Full Certificates
  • Industry Practice Master of Digital Economy (IPMDE)
  • Industry Graduate Diplomas (IGD)s
  • Internationalisation Series
  • SkillsFuture Career Transition Programme (SCTP)

Explore

  • Why Choose Us
  • Frequently Asked Questions
  • Course Policies
  • Code of Conduct

Get in Touch

  • Contact Us

Follow Us On

  • Facebook
  • LinkedIn
  • Instagram
  • Terms of Use
  • Website Feedback
  • Report Whistleblowing
  • Personal Data Protection
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • YouTube
  • SoundCloud
  • TikTok
© 2025 Singapore Management University. All Rights Reserved.