Advanced Certificate in Metaverse and Artificial Intelligence Module 5: AI and Chatbots: Understanding ChatGPT and its Applications
- Artificial Intelligence
- Digital Marketing & Comms
This module is conducted in-person.
2 Full Days (Weekdays)
Who Should Attend
- Professionals and business leaders seeking to understand generative AI and chatbot technologies for business applications.
- Individuals and SMEs interested in developing and deploying AI-powered chatbots to enhance operational efficiency.
- Beginners and intermediates in AI who want hands-on experience in building and customising chatbots using modern tools and frameworks.
PREREQUISITES
There are no prerequisites for this programme. Prior knowledge on any of the topics is not required.
Overview
Just as ChatGPT captured global attention, gaining 1 million users in its first 5 days and drawing comparisons to landmark innovations like the iPhone, businesses across industries are recognising the transformative impact AI-powered chatbots can have on their operations.
The programme aims to introduce participants to AI technology and Generative AI applications, focusing on how the tools can directly enhance the organisation. Through interactive sessions, real-life case studies, and practical hands-on exercises, participants will understand what makes AI chatbots effective, learn the essentials of creating customised solutions, and discover how to implement them to solve real-world business challenges.
By the end of the program, participants will be equipped with actionable insights and the skills necessary to use AI technology to drive meaningful improvements and innovation within their roles and industry.
Learning Objectives
At the end of the 2-day module, participants will be able to:
- Understand the essentials of Generative AI and chatbots and their transformative impact across industries.
- Implement a system prompt, with specific roles tailored for various functions or industries
- Learn to design and develop chatbots, powered by LLMs such as OpenAI tailored to business requirements.
- Understand R.A.G (Retrieval-Augmented Generation) and how applications and organisations can tap into this technique.
- Apply techniques to enhance chatbot functionality and user engagement, and gain insights into deploying and maintaining AI-driven chatbots.
- Explore ethical considerations of AI and emerging trends in technology.
Assessment
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SSG Funding 70%) |
$254 (After SSG Funding 70% |
$654 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
|
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
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