Advanced Certificate in Future Ready Rewards Strategies Module 1: Fostering Collaboration Across Generations
- Human Resource
2 Days
Who Should Attend
Business Owners, Managers, Team Leads, HR professionals and Business Executives
Pre-requisites:
Minimally a Diploma
Overview
To effectively manage multi-generational teams in the new hybrid world of work, leaders need to understand the innate needs, challenges, motivations, strengths and competencies that each generation brings to the table. It is impossible to capitalise on this brain trust when there are negative stereotypes attached to different generations or when there is a lack of appreciation and understanding of each generation’s characteristics. This course aims to help leaders better understand the dynamics of multigeneration work teams and the use of suitable HR/Reward strategies to foster closer collaboration among intergeneration work teams to realise productivity gains.
Learning Objectives
At the end of the 2-day module, participants will be able to:
- Understand the different generations in the workforce and their mindsets, expectations and communication styles to increase empathy and cross-generational effectiveness and productivity
- Why you should care about the disengagement crisis
- Learn techniques to make instant and lasting connection with colleagues of different generations
- Implement effective strategies for recruitment, retention, rewards and incentives
- Appreciate generational diversity as an organisational strength for the future workforce
Topic/Structure
Understanding the different generations in the workplace
- In the first part of the module, we focus on understanding the different generations in the workforce, what their mindsets are, what the common traits are, what expectations and communication styles they have.
- Then, we go into the trends that made the generational gap bigger than it used to be and address the new workplace realities that require generational collaboration. We touch on unconscious bias, stereotype labelling and
- Fundamental 1: Friendships - How to develop strong friendships
Strategies to enhance team bonding Strategies to Leverage Strengths
- Fundamental 2: Futuristic / Using technology to do engage teams better
- Identify and leverage the strengths of each generation
- What each generation wants to learn from the other
- Strategies to engage your team virtually
- Case Studies
Strategies to Communicate effectively
- Reasons for conflict across generations
- How to overcome generational conflicts
- Fundamental 3: Feedback
- How to give feedback that inspires
- Fundamental 4: Freedom / Work Life Boundaries
- Exploring different initiatives for better work life integration
- Case Studies
Strategies to Motivate effectively
- Fundamental 5: Fulfilment / Intrinsic Drivers/Motivators
- Exploring intrinsic motivators that inspire action and change behaviour
- Fundamental 6: Forward Framework / Career Progression Ladder
- Exploring different pathways of career progression
- Fundamental 7: Fun + Flexipay
- Exploring Flexipay strategies ○ Pay for Retention ○ Pay for Development
- Case Studies
Assessment
There will be presentation or written assessments for each module.
Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.
Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.
Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.
Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).
In order to be awarded with the Advanced Certificate in Future Ready Rewards Strategies, participants are required to complete all 6 modules within 2 years.
Calculate Programme Fee
Fee Table
COMPANY-SPONSORED | |||
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$654 (After SSG Funding 70%) |
$254 (After SSG Funding 70% |
$654 (After SSG Funding 70%) |
Singapore Citizen ≥ 40 years old |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
$254 (After SSG Funding 70% |
International Participant |
$2,180 (No Funding) |
$2,180 (No Funding) |
$2,180 (No Funding) |
All prices include 9% GST
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
- SkillsFuture Credit
-
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual). - Workfare Skills Support Scheme
-
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees will be able to enjoy ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
INTAKE 1 (Face to Face at SMU) | |
Advanced Certificate in Rewards Strategy Module 1: Fostering Collaboration Across Generations | TBA (Day 1: 9am - 5pm; Day 2: 9am - 6pm) Open for Registration |
Additional Details
Programme Registration
Applications will be reviewed by our Programme Admissions Committee. The decision made by the committee is final and no request to review the decision or reveal the considerations leading to the decision would be entertained.
Certified Professional Business Manager (CPBM)
This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:
Please click here for CPBM details and list of qualifying programmes.