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Advanced Certificate in Strategic Sourcing Module 5: Supplier Relationship Management

  • Innovation & Business Improvement
  • Supply Chain Management
Next Intake: 16 Jun 2025 (Mon)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of Advanced Certificate in Strategic Sourcing

This module is conducted in-person.

Next course starts on
16 Jun 2025 (Mon) See Full Schedule
Fee
SGD2,180* (as low as SGD254 after maximum funding) Learn More
Duration

2 Full Days (Weekdays)

Level
Basic

Who Should Attend

Managers, executives, officers, auditors, end-users, contract owners and specialists in purchasing, procurement and supply chain management roles whose job responsibility requires them to interface with or manage suppliers in some way.


PREREQUISITES

Participants should preferably be

  • conversant in English, both spoken and written; and
  • proficient in MS Office.

Overview

Building strong relationships with suppliers means thinking about procurement in terms other than the mechanics of purchase agreements and contracts. The focus on how you interact with the supplier is also distinct from the logistical focus of supply chain management. Things are rarely as simple as signing a contract and sitting back as a process plays itself out automatically.

Supplier management is about people management and the added value that human aspects of business can bring to operations. This module equips participants with the tools and approaches to identify and manage important and strategic suppliers.

Learning Objectives

  • Rationalise what makes some suppliers more important than others
  • Learn how to apply different approaches to better manage a supplier
  • Manage supplier performance and deal with issues or the need for improvement
  • Identify how a strategic supplier can help drive business growth or create a competitive advantage

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Loh Hua Li
Loh Hua Li

Loh Hua Li (Karen) is a global leader with over 28 years of experience in global procurement and sourcing, business transformation, project management, operational excellence, supply chain management, governance, risk management, and sustainability. She has helmed global teams across market-leading companies, such as Dyson, ExxonMobil, Barclays, BHP Billiton, and served in the Ministry of Finance as Deputy Director. Karen has been nominated for the SkillsFuture Fellowship Award, in recognition as a master of skills and mentor for future talents in global procurement and supply chain. Karen’s paper has been published at the 15th International Conference on Industrial Engineering and Operations Management 2025, where she was also a Session Chair.  Karen is a Course Leader, Course Developer, and Instructor for the Logistics and Supply Chain programme at the Singapore University of Social Sciences (SUSS). She also mentors and coaches students in their Applied Research Projects. Karen is a designated Instructor for the training of Singapore Public Service Procurement Officers. Karen has led multiple transformational projects and conducted training for MNCs, Singapore Civil Service, SUSS, RMIT University, Ngee Ann Polytechnic and NTUC Learning Hub. Karen has a proven track record of teaching excellence, where adult learners learn through effective engagements, role-plays, games, music and fun!

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