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Analytics Essentials: Qualitative And Quantitative Insights In The Digital Age

  • Human Resource
  • Leadership & Management
Next Intake: 5 Mar 2026 (Thu)
  • Basic
  • SkillsFuture
  • Short Courses
Next course starts on
5 Mar 2026 (Thu) See Full Schedule
Fee
SGD2,180* (as low as SGD254 after maximum funding) Learn More
Duration

2 days

Level
Basic

Who Should Attend

Leaders, Business Managers, Human Resource Professionals and Individuals keen on continuous skills development

Overview

Most analysis in industries adopt quantitative approaches. However, much data in the digital economy is textual (qualitative) in nature e.g. complaints and reviews. Both qualitative and quantitative insights must be examined together for a fuller understanding of minds of various stakeholders.

Learning Objectives

The focus of this foundational level workshop is to equip motivated professionals with the ability to analyse qualitative data (textual) and to integrate it with quantitative approaches through the use of free, open-source analytical tools in the digital economy. 

Topic/Structure

Leveraging on SMU’s distinctive pedagogy for interactive, discussion driven and thought provoking seminar-style teaching, we aim to provide our participants with the ability to translate the learning and insights into practice at the workplace. A variety of teaching methods such as experiential learning, role plays, case discussions, presentations, exercises and oral questioning will be employed by the programme’s faculty in the training sessions. There will also be an individual assessment at the end of every module which serve to assess a participant’s understanding of the subject matter.

Assessment

Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.

Participants who fail the assessment will be given a chance for re-assessment at a fee of SGD100.00 (excluding prevailing GST). Each participant is allowed 1 re-assessment. The re-assessment has to be taken within 7 calendar days from the end of the course date. It will be held on a weekday specified by SMU Academy and conducted during office hours. Please note that re-assessment fees are not supported by SSG Funding.

Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.

Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$654

(After SSG Funding 70%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$654

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$254

(After SSG Funding 70%
+ MCES Funding 20%)

$254

(After SSG Funding 70%
+ ETSS Funding 20%)

$254

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,180

(No Funding)

$2,180

(No Funding)

$2,180

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

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Trainers

DR RAYMOND TEO
CEO
Blue-dge Analytics and Consulting
DR RAYMOND TEO
CEO
Blue-dge Analytics and Consulting

Dr Raymond is a leading figure in analytics, specialising in customer, marketing, human capital, healthcare, and education. He is a sought-after speaker at international conferences and contributes regularly to publications like the Singapore Business Review. As CEO of Blue-dge Analytics and Consulting, he leads a team providing consultancy and advanced research services, recognised as "best-in-class" by London Weekly Telegraph. Dr Teo received the Spirit of Enterprise award in 2009. With a Ph.D. from the University of Western Australia and an MBA from the University of Strathclyde, he teaches at Singapore Management University, earning consistent recognition for his teaching excellence. His expertise extends to advising on organisational strategies across industries.

Additional Details

​Certified Professional Business Manager (CPBM)

This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes.

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