Enhancing Problem-solving Skills & Critical Thinking in the Age of Artificial Intelligence
- Innovation & Business Improvement
- Leadership & Management
This course is conducted on-campus.
To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.
2 days
Singapore Management University
Who Should Attend
Product/ Operations/ Risk Managers, Business Leaders, Analysts, Human Resource Professionals and Individuals keen on continuous skills development.
Overview
In a rapidly evolving digital landscape, AI is transforming how individuals and organisations think, decide, and act. While some may worry that AI could weaken independent thinking, the real opportunity lies in combining critical thinking with AI-assisted insights. Used well, AI can enhance rather than replace human judgement, making critical AI-enabled thinking become a key competency for success in business, technology, and leadership.
This programme explores how AI can be used to enhance problem-solving, creativity, and decision-making, while also addressing the cognitive challenges of working with complex data and intelligent systems. Participants will learn how to integrate AI into their thinking processes, balance technology with human intuition, and maintain focus and creativity in a data-rich world.
Learning Objectives
At the end of the 2-day course, participants will be able to:
- Understand how Artificial Intelligence (AI) supports and enhances critical thinking and decision-making
- Identify practical applications of AI for business problem-solving and innovation
- Recognise cognitive challenges such as decision fatigue and information overload, and develop strategies to manage them effectively
- Use AI tools to analyse data, simulate business scenarios, and uncover insights
- Learn how to balance AI’s analytical strengths with human creativity, ethics, and judgment
- Explore AI as a cognitive coach to improve self-awareness and reflective decision-making
- Develop strategies to integrate AI into organisational processes for smarter, more informed outcomes
Topic/Structure
- AI in the Modern Business Environment
- AI Capabilities Vs Limits
- Foundations of Critical Thinking
- AI as a Thinking Partner
- Hands-on AI Starting with the Basics
- Case Study for Decisions
- Strategic Enquiry with AI
- Cognitive Challenges in the Age of AI
- AI As A Cognitive Coach/ Cognitive Aid vs People as an AI Coach/ AI Aid
- Balancing AI with Human Judgement
- Capstone Activity : Apply AI and Critical Thinking to a Real-World Scenario
- Group Presentations and Learnings
Assessment
As part of the requirement for Skills and Workforce Development Agency (SWDA), there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by SMU Academy.
Calculate Programme Fee
Fee Table
| EMPLOYER-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$784.80 (After SWDA Funding 70%) |
$304.80 (After SWDA Funding 70% |
$784.80 (After SWDA Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
|
International Participant |
$2,616 (No Funding) |
$2,616 (No Funding) |
$2,616 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Employer Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
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Additional Details
Certified Professional Business Manager (CPBM)
This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:

Please click here for CPBM details and list of qualifying programmes.