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Enhancing Problem-Solving Skills & Critical Thinking in the Age of Artificial Intelligence

  • Innovation & Business Improvement
  • Leadership & Management
  • Basic
  • SkillsFuture
  • Short Courses

This course is conducted on-campus.

To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.

Next course starts on
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Fee
SGD2,616* (as low as SGD304.80 after maximum funding) Learn More
Duration

2 days

Level
Basic
Venue

Singapore Management University

Who Should Attend

  • Operations Managers
  • Strategic Planners
  • Product Managers
  • Business Analysts
  • Risk Managers
  • Human Resource Directors
  • Learning and Development Specialists

PREREQUISITES

There are no prerequisites for this programme. As this programme is conducted in English, participants should be proficient in reading, writing, and communicating in English.

Overview

Strengthen critical thinking and decision-making by integrating Artificial Intelligence (AI) into everyday professional judgement.

In a rapidly evolving digital landscape, AI is transforming how individuals and organisations think, decide, and act. While some may worry that AI could weaken independent thinking, the real opportunity lies in combining critical thinking with AI-assisted insights. Used well, AI can enhance rather than replace human judgement, making critical AI-enabled thinking become a key competency for success in business, technology, and leadership.

This programme explores how AI can be used to enhance problem-solving, creativity, and decision-making, while also addressing the cognitive challenges of working with complex data and intelligent systems. Participants will learn how to integrate AI into their thinking processes, balance technology with human intuition, and maintain focus and creativity in a data-rich world.
 

Learning Objectives

At the end of the 2-day course, participants will be able to:

  • Understand how Artificial Intelligence (AI) supports and enhances critical thinking and decision-making
  • Identify practical applications of AI for business problem-solving and innovation
  • Recognise cognitive challenges such as decision fatigue and information overload, and develop strategies to manage them effectively
  • Use AI tools to analyse data, simulate business scenarios, and uncover insights
  • Learn how to balance AI’s analytical strengths with human creativity, ethics, and judgment
  • Explore AI as a cognitive coach to improve self-awareness and reflective decision-making
  • Develop strategies to integrate AI into organisational processes for smarter, more informed outcomes

Assessment

As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.

Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by SMU Academy.

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

EMPLOYER-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$784.80

(After SSG Funding 70%)

$304.80

(After SSG Funding 70%
+ ETSS Funding 20%)

$784.80

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$304.80

(After SSG Funding 70%
+ MCES Funding 20%)

$304.80

(After SSG Funding 70%
+ ETSS Funding 20%)

$304.80

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$2,616

(No Funding)

$2,616

(No Funding)

$2,616

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Employer Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

Derek Ariss
Head of Innovation Education
INNOVENTIEM
Derek Ariss
Head of Innovation Education
INNOVENTIEM

Derek Ariss is the Head of Innovation Education at INNOVENTIEM, where he leads the development of education practices cantered on adaptability, change, creativity, design thinking, technology, process improvement and fostering a mindset conducive to innovation.

Previously, Derek served as the Head of Innovation at LendLease, designing processes to enhance products and systems, nurturing a culture of innovation in Asia, and building partnerships focused on growth. Earlier, he held the position of Head of Retail Operations, overseeing retail assets across Asia.

For the past six years, Derek has been teaching courses on innovation culture, adaptability, creativity, and problem solving. He holds a certificate in FinTech and Innovation from Singapore Management University (SMU) and is an Affiliate Faculty Member. Additionally, he has been a regular contributor to Banking Insights Magazine since 2018, sharing thought leadership on innovation and adaptability.

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