Innovating Through Design Thinking: Facilitation and Design Leadership
- Innovation & Business Improvement
- Leadership & Management
4 Full Days (Weekdays)
Who Should Attend
DT/ UX practitioners who have at least 3 years of experience in running design thinking practice within their organisations
PREREQUISITES
- Applicants trained in design thinking are required to attend Innovating through Design Thinking: The Advanced Applications
- Applicants with no prior training in design thinking are required to attend the following courses:
(i) Innovating through Design Thinking: The Fundamentals; and
(ii) Innovating through Design Thinking: The Advanced Applications
Overview
Design Thinking is the latest competitive advantage for businesses across a wide range of industries: tech, education, retail and even aerospace. Design Thinking (DT) has received extensive coverage in major publications like Harvard Business Review and the New York Times. Many companies are incorporating design thinking into their operations to meet the changing needs of customers. Large corporations, like OCBC Bank and Deloitte, are building in-house design teams that can both design and teach others throughout the organisation to design. It was found that for design thinking to function best inside an organisation, a new role of “Design Facilitator” is needed.
If you are already trained in DT and would like to develop yourself further to become an effective DT facilitator, join us for this train-the-trainer programme to deepen your understanding of the steps of DT and mindsets and build the skills necessary to facilitate a DT workshop on your own within your organisation.
Learning Objectives
This programme aims to equip Design thinking/ UX professionals with essential soft skills such as understanding business context, positioning design thinking, influencing people to drive positive change in their organisations.
The course consists of hands-on practice of facilitation skills and lectures on change management theory, storytelling and design leadership. At the end of the programme, participants will be equipped with a new lens to tackle the business challenge while advocating human-centricity; and developing individual action plans to become a powerful change agent in their organisation.
Topic/Structure
Topic 1: Facilitate to inject design thinking
- Learn principles and methods of effective, engaging facilitation
- Learn power of asking questions to mobilise people
- Identify own strength and nurture originality in facilitation
Topic 2: Design strategy and the way we work
- Use design thinking to develop concrete and inspiring business strategies
- Surface conditions that would need to be true to craft a winning strategy
- Design engaging physical, hybrid and visual ways of working
Topic 3: Simplify to drive innovation
- Understand why simplicity is key in driving successful change
- Learn the principles and methods of simplicity
- Increase sensitivity towards experience design
Topic 4: Scale innovation capabilities
- Develop strategies on how to drive cultural change
- Design elements to scale innovation capabilities
- Present the final project to bringing all the learnings and application together
Assessment
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course. The mode of assessment, which is up to the trainer’s discretion, may be an online quiz, a presentation or based on classroom exercises.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion and Facilitator Certificate in Design Thinking issued by Singapore Management University.
Calculate Programme Fee
Fee Table
| COMPANY-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$1,308 (After SSG Funding 70%) |
$508 (After SSG Funding 70% |
$1,308 (After SSG Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$508 (After SSG Funding 70% |
$508 (After SSG Funding 70% |
$508 (After SSG Funding 70% |
|
International Participant |
$4,360 (No Funding) |
$4,360 (No Funding) |
$4,360 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Company Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
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*Online registration will close 5 calendar days before the course start date
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