Return of Investment (ROI) Playbook and Toolkit: Optimising Workplace Learning
- Artificial Intelligence
- Innovation & Business Improvement
This module is conducted on-campus and online.
To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.
2 days
Weekdays (9am - 6pm)
Singapore Management University
Who Should Attend
- Chief People Officers
- Human Resource (HR) Officers
- HR Analysts
- Learning and Development (L&D) Officers
- Organisation Development & Learning Officers
- Team Leads & Managers
- Business Analysts
PREREQUISITES
There are no formal prerequisites for enrolment in this programme. As this programme is conducted in English, participants should be proficient in reading, writing, and communicating in English.
Overview
Typically, ROIs in learning measures the financial value generated by training programs in relation to their costs, focusing on tangible outcomes such as productivity, revenue, and retention, even though many benefits like improved morale or innovation are harder to quantify.
In Singapore, organisations, especially Small Medium Enterprises (SMEs), face challenges in optimising and measuring ROI due to difficulty isolating training impact from other factors, measuring intangible gains, capturing long term effects, and managing weak or inconsistent data systems. This course clarifies the need for quantitative and qualitative metrics, strong baseline data, aligning learning initiatives with business priorities, and leveraging on Generative Artificial Intelligence (GenAI) for data collection and analysis.
Learning Objectives
At the end of the 2-day course, participants will be able to:
- Optimise human capital investment
- Leverage and apply Return-of-Investment (ROI) Playbook through frameworks, roadmaps and tools to enhance learning and transference to business growth and innovation
Topic/Structure
| Day 1 |
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| Day 2 |
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Assessment
As part of the requirement for Skills and Workforce Development Agency (SWDA), there will be an assessment conducted at the end of the course. Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion.
Calculate Programme Fee
Fee Table
| EMPLOYER-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$784.80 (After SWDA Funding 70%) |
$304.80 (After SWDA Funding 70% |
$784.80 (After SWDA Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
|
International Participant |
$2,616 (No Funding) |
$2,616 (No Funding) |
$2,616 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
SkillsFuture Level-Up Programme for Mid-Career Individuals
A SkillsFuture Credit (Mid-Career) top-up of $4,000 will be provided to Singaporeans aged 40 years and above to further offset out-of-pocket course fees for this programme.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Employer Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
Intake Information
Next Intake: To be advised
*Registration will close 5 calendar days before the course start date, or once the class is full, whichever comes first.
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