Team Leadership – Customer Acceptance Checking and Onboarding
- Finance & Investment
This programme is conducted on-campus.
0.5 day
Weekday (9am - 1pm)
Singapore Management University
Who Should Attend
- Team Leaders in Private Banking Sector
Overview
Participants will review and validate customer integrity and acceptance suitability through review of Know Your Customer, Anti-Money Laundering, Customer Due Diligence (KYC/ AML/ CDD) checks and fraud assessment findings. Topics include client acceptance and onboarding procedures, and post-account maintenance procedures. Participants will discuss case applications in class.
Learning Objectives
- Acquire knowledge under Level 4 of Client Acceptance Checking and Onboarding TSC
- Demonstrate the abilities under Level 4 of Client Acceptance Checking and Onboarding TSC
Assessment
At the end of the course, participants will be assessed on their competencies acquired through the learnings via a quiz.
Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion issued by Singapore Management University.
Fee Table
PARTICIPANT PROFILE | SELF-SPONSORED | COMPANY SPONSORED |
Singapore Citizen < 40 years old Permanent Resident
| $342.201 | $342.201 |
Singapore Citizen ≥ 40 years old | $226.202 | $226.202 |
International Participant | $632.20 | $632.20 |
All prices include 9% GST
1 50% IBF-STS funding for Singapore Citizens and Permanent Residents
2 70% IBF-STS funding for Singapore Citizens aged 40 years old and above
For more information, you may refer to this link.
Note: Fees may be subject to change, according to prevailing funding terms and conditions from the Institute of Banking and Finance Singapore (IBF).
With effect from 3 October 2022: IBF-STS funding of training courses under the Critical Core skills and Future-Enabled skills categories will only be available to locals (Singapore Citizens or Singapore Permanent Residents) employed in the financial sector (i.e. by financial institutions or SFA certified FinTech firms).
Please note that the programme fees are subject to change without prior notice.
IBF - STS Funding (For courses commencing from 1 Jan 2023 onwards)
Standards Training Scheme
IBF-STS Funding of 50% is available to eligible institutions and qualified individuals, subject to meeting the attendance requirement and passing of assessment. The IBF-STS funding is subject to a cap of S$3,000 per participant per programme.
Singapore Citizens aged 40 years old and above will be eligible for 70% co-funding of direct training costs.
The IBF Standards Training Scheme (IBF-STS) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services. It is applicable for both Company-Sponsored and Non Company-Sponsored individuals.
Click here for more details.
Intake Information
Next Intake: 5 Mar 2025 [Open for Registration]
Additional Details
About IBF Certification
This course addresses the following Technical Skill and Competency (TSC) and proficiency level:
- Customer Acceptance Checking and Onboarding Level 4
Participants are encouraged to access the IBF MySkills Portfolio to track their training progress and skills acquisition against the Skills Framework for Financial Services. You can apply for IBF Certification after fulfilling the required number of Technical Skills and Competencies (TSCs) for the selected job role.
Find out more about IBF certification and the application process here.
