sidebar_left == rendered
showSidebars == 1
showTitleBreadcrumbs ==
node.field_disable_title_breadcrumbs.value ==
Singapore Management University (SMU) Singapore Management University (SMU) Singapore Management University (SMU) Celebrating Meaning Impact: 25 Years and Beyond
SMU Academy

Main navigation

  • Home
  • About Us
    Overview Why Choose Us
  • Courses & Programmes
    Course Finder Short Courses Full Certificates Industry Practice Master of Digital Economy Industry Graduate Diplomas (IGD)s Internationalisation Series SkillsFuture Career Transition Programme (SCTP) SkillsFuture Level-Up Programme
  • Learning & Development for Companies
  • Resources
    Events Insights News Videos & Webinars
  • FAQs
    FAQs Course Information SkillsFuture Credit
  • Contact Us
    Enquire Now Getting to SMU
  • OpenCerts Verifier

Breadcrumb

  1. Home
  2. Help Centre

‹ Back to Main FAQ Page

Programme
GST Rate Change
General
Account Registration
Cancellation
SkillsFuture Level-Up Programme
Account-related (Individual)
GST
Transfer
Attendance
Payment
SkillsFuture Singapore (SSG) Funding
Programme
Withdrawal
Account-related (Client)
Assessment
Course Registration (Participants)
Invoice
Refund
General Enquiries
Enhanced Training Support For SMEs (ETSS)
Course Registration (Client)
Company-sponsored
Troubleshooting
Payment
Certification

Looking for something else?

Registration
SkillsFuture Level-Up Programme
Programme
Assessment
General Enquiries
Payment
Funding
Transfer, Withdrawal and Cancellation
Certification

General Enquiries

How do I know if my company is considered an SME?

There are two main criteria to be considered a SME in Singapore:

  1. Registered or incorporated in Singapore
  2. Employment size of not more than 200 or with annual sales turnover of not more than $100 million

Companies must have their SME status approved in order to qualify for Enhanced Training Support for SMEs (ETSS) funding. For more information and to verify your SME's status, please click here. 

Enhanced Training Support For SMEs (ETSS)

How do I know if I qualify for the Enhanced Training Support For SMEs (ETSS)?

Applicants will be able to qualify for ETSS funding only if the company's SME's status has been approved. To verify your SME's status, please click here. 

Is a self-employed person considered an SME?

Yes, you have to apply through the company-sponsored funding scheme (ETSS). Click here for more information.

To qualify for the ETSS Funding scheme:

SMEs must meet all of the following eligibility criteria.

  • Registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million

SME-sponsored Trainees:

  • Must be Singapore Citizens or Singapore Permanent Residents
  • Courses have to be fully paid for by the employer
  • Trainee is not a full-time national serviceman

Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.

What are the funding schemes and subsidies available for Small and Medium Enterprises (SMEs)?

Enhanced Training Support for SMEs (ETSS) – offers additional support for SMEs in the form of higher course fee subsidies. SMEs can receive SkillsFuture funding, of up to 90% of the course fees when they sponsor their employees to attend SSG-supported courses. Click here for more information.

To qualify for the ETSS Funding scheme:

SMEs must meet all of the following eligibility criteria.

  • Registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million

SME-sponsored Trainees:

  • Must be Singapore Citizens or Singapore Permanent Residents
  • Courses have to be fully paid for by the employer
  • Trainee is not a full-time national serviceman

Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.

Attendance

What if I am late or cannot attend my course/ assessment?

Participants are required to attain a minimum of 75% attendance and pass the associated assessments in order to receive a digital Certificate of Completion issued by Singapore Management University. Participants who are late beyond 1.5 hours will not be admitted to the class.

Assessment

Is the assessment compulsory?

As part of the requirement for SkillsFuture Singapore and IBF, participants are required to pass the associated assessment in order to be eligible for funding. 

Note: Please be informed that participants who are not able to meet the minimum attendance requirement of 75% will not be eligible for assessments.

Can I review my assessment after submission?

Class exercises, assignments, summative and final assessment scripts will not be shared or returned to participants.

What happens if I fail an assessment?

Participants who fail the course assessment will be allowed 1 retake at $109.00 (to be completed within 7 calendar days from the course end date). This administrative fee cannot be paid using SkillsFuture credits. 

Participants who choose not to retake the assessment within 7 calendar days from the course end date can be charged the 100% course fee. Should participants fail the retake, the 100% course fee can be charged.

How long does the assessment results take to be released?

The assessment results will be released within 2 weeks of submission.

What is the format of assessments?

The mode of assessment differs from course to course. It may come in the form of:

  • Online quiz
  • Group assignments and presentations
  • Individual assignments
  • Demonstration
  • Practical exam
  • Written exam
  • Role play
  • Oral Questioning
  • Others: e.g Multiple Choice Questions
Chatbot
Hey, chat with me!

SMU Academy Chatbot

Ready to start your upskilling journey?

Explore our courses here

Directions & Carpark

  • Maps & Directions
  • Carpark Information

Courses

  • Course Finder
  • Short Courses
  • Full Certificates
  • Industry Practice Master of Digital Economy (IPMDE)
  • Industry Graduate Diplomas (IGD)s
  • Internationalisation Series
  • SkillsFuture Career Transition Programme (SCTP)

Explore

  • Why Choose Us
  • Frequently Asked Questions
  • Course Policies
  • Code of Conduct

Get in Touch

  • Contact Us

Follow Us On

  • Facebook
  • LinkedIn
  • Instagram
  • Terms of Use
  • Website Feedback
  • Report Whistleblowing
  • Personal Data Protection
  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • YouTube
  • SoundCloud
  • TikTok
© 2025 Singapore Management University. All Rights Reserved.