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Implementing Effective Processes to Support Innovation (Synchronous e-learning)

  • Innovation & Business Improvement
Next Intake: 26 Jun 2025 (Thu)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of Advanced Certificate in Innovation

This programme is conducted online.

Next course starts on
26 Jun 2025 (Thu) See Full Schedule
Fee
SGD1,744* (as low as SGD203.20 after maximum funding) Learn More
Duration

3 days
Weeknights (7pm - 10:30pm)
Saturday (9am - 6:00pm)

Level
Basic

Who Should Attend

  • Entrepreneurs/ Business owners
  • Managers looking to enhance processes in their organisations
  • Project management teams
  • Professionals seeking to understand innovation and develop plans for their organisations

Overview

Each time an innovation fails it leads to tremendous amounts of wasted time, money, passions and dreams. Implementing the right processes and techniques can help significantly increase the chances for innovation success, giving people and organisations the powerful ability to actually realise the spark of great ideas.

Using the ‘Journey of an Idea’ framework, participants will learn how to go all the way from concept to reality through the practical application of an actual case scenario, picking up valuable Enablers, Concepts, Processes and Tools along the way. Using this approach allows us to take a holistic, end-to-end view of innovation for maximum business and customer outcomes.

Learning Objectives

  • Understand the critical importance of Good Process in the successful realisation of innovation.
  • Appreciate that making innovation work requires a well-designed organisational system and operating model to effectively create and capture and deliver value
  • Apply end-to-end work streams whose function and performance align directly to the business strategy
  • Re-design key business processes from beginning to end through stakeholder engagement, employee involvement, robust analysis, inclusive ideation and rapid experimentation.
  • Learn how Lean Thinking and Agile principles can be used to design and implement effective innovation processes

Topic/Structure

  • ‘The Journey of an Idea’ framework to realise innovation from concept to launch
  • Operating Model Innovation
  • End-to-End Thinking and Practices
  • Problem Solving Techniques for Innovation
  • Lean Thinking/ Agile Principles to Support Innovation
  • Organisational Design for Innovation
  • Experimental Thinking and Techniques
  • People Considerations for Innovation
  • Incorporating Change Management into the Innovation process

Assessment

An assessment will be conducted at the end of the course.

 

CERTIFICATION

Upon meeting the attendance and assessment criteria, participants will be awarded a digital certificate for participating in each module. Please refer to our course policies to view the attendance and assessment criteria. 

Upon completion of all modules required for this programme within a maximum duration of 3 years, participants will be awarded a digital certificate.

Calculate Programme Fee

Click here for more infomation about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

COMPANY-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$523.20

(After SSG Funding 70%)

$203.20

(After SSG Funding 70%
+ ETSS Funding 20%)

$523.20

(After SSG Funding 70%)

Singapore Citizen ≥ 40 years old

$203.20

(After SSG Funding 70%
+ MCES Funding 20%)

$203.20

(After SSG Funding 70%
+ ETSS Funding 20%)

$203.20

(After SSG Funding 70%
+ MCES Funding 20%)

International Participant

$1,744

(No Funding)

$1,744

(No Funding)

$1,744

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Company Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Companies who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Trainers

John Hamalian
Trainer; Consultant; Owner
Lean Enterprise Southeast Asia
John Hamalian
Trainer; Consultant; Owner
Lean Enterprise Southeast Asia
John has over 20 years of experience at General Motors and Dell, specialising in Lean Thinking and Agility, Innovation, Digital-Age Management, Strategy, Change Management, Transformation and Sustainable Organisational Development. With assignments based in the USA, China, Germany, Korea, India and Singapore, culminating in 2 Asia-Pacific Regional Director positions, John thrives in global and culturally-diverse environments. He is an adjunct lecturer at various universities; a published writer on Management, Leadership, Strategy and Asian culture; and an active speaker at Business Excellence conferences, global corporations and professional institutions. John is the founder of Sustainable Organisational Excellence and the Southeast Asia Representative for the Lean Global Network, offering consulting, coaching, facilitation, and training services. John holds an MBA from Fordham University and a Bachelor's Degree in Engineering from Kettering University.

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