Re-designing Work For The Future Workplace
- Artificial Intelligence
- Human Resource
- Innovation & Business Improvement
- Leadership & Management
To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.
2 days
Who Should Attend
• Business Leaders and Human Resource (HR) managers
• Business owners, consultants
• Business Professionals involved in workforce development, organisational improvement initiatives"
Overview
As Artificial Intelligence (AI), automation, and digital tools increasingly permeate everyday work, organisations must go beyond incremental improvements and intentionally redesign jobs to stay productive, efficient, and future ready. This 2-day course takes participants through a structured, hands on job redesign journey - starting with analysing how work is currently performed and where human effort is under or mis-utilised, then identifying opportunities to reallocate tasks between people, AI, and automation, and finally translating these insights into redesigned job roles.
Participants will develop practical deliverables along the way, including task and workflow maps highlighting automation and augmentation opportunities, human-AI role boundaries, updated skill and capability requirements, and redesigned job profiles ready for implementation. The goal of Job redesign is not to add or overload the job with more tasks, but to realign work with organisational priorities, technology capabilities, and evolving skills - so that people with those roles can deliver greater value. The end outcome is a set of job designs that leverage AI and technology to remove low value work, enhance decision making, and elevate the contribution and employability of the existing workforce.
Learning Objectives
At the end of the 2-day course, participants will be able to:
• Identify opportunities for job redesign at the workplace
• Analyse and design job roles that would reduce redundancy and elevate job value
• Deploy Artificial Intelligence (AI) / Digital and technology tools and project management methods to remove low value work, enhance decision making, and elevate productivity and contributions of the existing workforce
• Conduct evaluation on the effectiveness of the redesigned job roles
Topic/Structure
Day 1
- Impact of Global Trends
- What is Work Re-design and What It is Not
- Work Design Methodology
- The Problem Statement – Framing the Problem-Solving Process
- Viewing Work from the Consumer Lens
- Viewing Work from the Organization Lens
Day 2
- Design for People Experience
- Technology and Artificial Intelligence (AI) as Enablers of Work Design
- Deconstructing Work for Task Analysis (Concept, Group Practice, Large Group Share Back)
- Re-constructing Work: Designing Better Jobs
- Evaluating the Effectiveness of Work Design
- Managing a Work Design Project
Assessment
Participants have to meet a minimum attendance rate of 75% and have to complete all assessment(s) required by the course. Only upon meeting the minimum attendance and passing the assessment will participants be issued a Certificate of Completion.
Participants who meet the minimum attendance rate but do not achieve a pass for the assessment will be issued a Certificate of Participation.
Participants are required to bring their laptop to access the course materials, class exercises and individual assessment(s).
Calculate Programme Fee
Fee Table
| EMPLOYER-SPONSORED | |||
|
PARTICIPANT PROFILE |
SELF-SPONSORED |
SME |
NON-SME |
|
Singapore Citizen < 40 years old Permanent Resident LTVP+
|
$784.80 (After SWDA Funding 70%) |
$304.80 (After SWDA Funding 70% |
$784.80 (After SWDA Funding 70%) |
|
Singapore Citizen ≥ 40 years old |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
$304.80 (After SWDA Funding 70% |
|
International Participant |
$2,616 (No Funding) |
$2,616 (No Funding) |
$2,616 (No Funding) |
All prices include 9% GST
Please note that the programme fees are subject to change without prior notice.
Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.
Self Sponsored
SkillsFuture Credit
Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.
This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.
Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).Workfare Skills Support Scheme
From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.
Employer Sponsored
Enhanced Training Support for SMEs (ETSS)
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents
- Trainees must not be a full-time national serviceman
- Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here.
Please click here for more information on ETSS.
Absentee Payroll
Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:
AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)
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*Registration will close 5 calendar days before the course start date, or once the class is full, whichever comes first.
Trainers
Additional Details
Certified Professional Business Manager (CPBM)
This programme is part of Certified Professional Business Manager. Participants who successfully complete 6 courses/modules with a minimum of 15 training days, from a list of qualifying programmes (terms and conditions apply) within 5 years will receive the Certified Professional Business Manager (CPBM). For example:
Please click here for CPBM details and list of qualifying programmes.
