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Re-designing Work For The Future Workplace

  • Artificial Intelligence
  • Human Resource
  • Innovation & Business Improvement
  • Leadership & Management
Next Intake: 22 Feb 2027 (Mon)
  • Basic
  • SkillsFuture
  • Short Courses
  • This module is part of Industry Graduate Diploma in AI-Enabled Workplace & Workforce Transformation

This module is conducted on-campus.

To use your SkillsFuture Credit, please submit your claim through our payment portal. Do not submit the claim manually via the SkillsFuture page. Please refer to our step-by-step guide here.

Next course starts on
22 Feb 2027 (Mon) See Full Schedule
Fee
SGD2,616* (as low as SGD304.80 after maximum funding) Learn More
Duration

2 days
Weekdays (9am - 6pm)

Level
Basic

Who Should Attend

  • Business Leaders & Human Resource (HR) Managers
  • Business Owners & Consultants
  • Business Professionals involved in workforce development & organisational improvement initiatives

Overview

The ongoing digital transformation and advancement in everyday technology solutions and applications have necessitated a relook at how work is performed so as to keep the workforce optimally engaged and productive.

As Artificial Intelligence (AI), automation, and digital tools increasingly permeate everyday work, organisations must go beyond incremental improvements and intentionally redesign jobs to stay productive, efficient, and future ready. This 2-day course takes participants through a structured, hands on job redesign journey - starting with analysing how work is currently performed and where human effort is under or mis-utilised, then identifying opportunities to reallocate tasks between people, AI, and automation, and finally translating these insights into redesigned job roles.

Participants will develop practical deliverables along the way, including task and workflow maps highlighting automation and augmentation opportunities, human-AI role boundaries, updated skill and capability requirements, and redesigned job profiles ready for implementation. The goal of Job redesign is not to add or overload the job with more tasks, but to realign work with organisational priorities, technology capabilities, and evolving skills - so that people with those roles can deliver greater value. The end outcome is a set of job designs that leverage AI and technology to remove low value work, enhance decision making, and elevate the contribution and employability of the existing workforce.

Learning Objectives

At the end of the 2-day course, participants will be able to:

  • Identify opportunities for job redesign at the workplace
  • Analyse and design job roles that would reduce redundancy and elevate job value
  • Deploy Artificial Intelligence (AI) / Digital and technology tools and project management methods to remove low value work, enhance decision making, and elevate productivity and contributions of the existing workforce
  • Conduct evaluation on the effectiveness of the redesigned job roles

Assessment

As part of the requirement for Skills and Workforce Development Agency (SWDA), there will be an assessment conducted at the end of the course. Participants are required to attain a minimum of 75% attendance and pass the associated assessment in order to receive a digital Certificate of Completion.

Calculate Programme Fee

Click here for more information about SkillsFuture Credits (Not applicable for Company-sponsored participants)
For PSEA - Available only for Singapore Citizen below 31 (Not applicable for Company-sponsored participants)

Total Program Fee: SGD0.00

Fee Table

EMPLOYER-SPONSORED

PARTICIPANT PROFILE

SELF-SPONSORED

SME

NON-SME

Singapore Citizen < 40 years old

Permanent Resident

LTVP+

$784.80

(After SWDA Funding 70%)

$304.80

(After SWDA Funding 70%
+ ETSS Funding 20%)

$784.80

(After SWDA Funding 70%)

Singapore Citizen ≥ 40 years old

$304.80

(After SWDA Funding 70%
+ MCES Funding 20%)

$304.80

(After SWDA Funding 70%
+ ETSS Funding 20%)

$304.80

(After SWDA Funding 70%
+ MCES Funding 20%)

International Participant

$2,616

(No Funding)

$2,616

(No Funding)

$2,616

(No Funding)

All prices include 9% GST

Please note that the programme fees are subject to change without prior notice.

Post Secondary Education Account (PSEA)
PSEA can be utilised for subsidised programmes eligible for SkillsFuture Credit support. Click here to find out more.

Self Sponsored

SkillsFuture Credit

Singapore Citizens aged 25 and above may use their SkillsFuture Credits to pay for the course fees. The credits may be used on top of existing course fee funding.

This is only applicable to self-sponsored participants. Application to utilise SkillsFuture Credits can be submitted when making payment for the course via the SMU Academy TMS Portal, and can only be made within 60 days of course start date.

Please click here for more information on the SkillsFuture Credit. For help in submitting an SFC claim, you may wish to refer to our step-by-step guide on claiming SkillsFuture Credits (Individual).

Workfare Skills Support Scheme

From 1 July 2023, the Workfare Skills Support (WSS) scheme has been enhanced. Please click here for more details.

Employer Sponsored

Enhanced Training Support for SMEs (ETSS)

  • Organisation must be registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
  • Trainees must be Singapore Citizens or Singapore Permanent Residents
  • Trainees must not be a full-time national serviceman
  • Trainees are eligible for ETSS funding only if their company's SME status is approved prior to the course commencement date. To verify your SME's status, please click here. 

Please click here for more information on ETSS.

Absentee Payroll

Employers who sponsor their employees for the course may apply for Absentee Payroll here. For more information, please refer to:

AP Guide (Non-SME Companies)
Declaration Guide (SME Companies)

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Course commencement is subject to sufficient enrolment and confirmation by SMU Academy.

*Registration will close 5 calendar days before the course start date, or once the class is full, whichever comes first.

Affiliate Faculty

Sean Tan
Partner
Mercer (Singapore)
Sean Tan
Partner
Mercer (Singapore)

Sean is a Partner in Mercer Singapore.  He leads the Talent, Workforce Transformation and Rewards practice, which delivers advisory services and insights to help our clients on their most important people and culture ambitions in areas such as Work Design, Skills Transformation, Total Rewards Strategy & Insights, HR Function Effectiveness, Employee Experience and Organization Culture Alignment.  Sean’s consulting expertise areas include work design, competency modelling, talent management, career pathing, leadership development, performance management, workforce planning & analytics, HR operating model, career value proposition, organization culture alignment, employee engagement and people strategy formulation.

Sean brings with him more than 20 years of consulting and corporate HR experience.  His recent consulting engagements were in job redesign (sector-wide), skills framework development (sector-wide and cross-sectors), HR strategy and effectiveness (including HR operating model review, talent management practices and career architectures), performance management, workforce analytics, competency modelling as well as compensation structure design.

Prior to Mercer, Sean was Group Chief Human Resources Officer / Head of HR in SGX mainboard-listed companies.  He was also Group Head of Talent Management, Organization Development and Learning.  Before that, Sean held HR leadership roles in a leading global investment firm as the centre of expertise leader in performance management, workforce analytics and talent acquisition. He also managed the talent graduate program and held a HR business partnering role to a key business unit. Before that, Sean held various senior positions in the Information-Communications and Technology (ICT) and Public sectors, including the Head of Talent Development and Succession Planning, Head of Workforce Planning and Analytics and Head of Talent Acquisition.  

Sean's clientele base includes Global Fortune 500 companies, large publicly-listed companies, central government agencies (like Workforce Singapore, Skills Future Singapore, Enterprise Singapore), ministries and statutory boards.

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